MKV not offered Audio or Subtitle choices

[Skuldo 1]

Hi,

 

My library is setup with mostly MKV rips of DVDs, a fair few of them are Anime, which have forced English subs to translate the Japanese signs, and the usual English subs and English/Japanese dubs.

As of yet, I've not managed to be offered the ability to select or change the language and subtitles refuse to show, even the forced ones.

 

I've attempted to play around with the user setting regarding language but this hasn't made any difference. Is there some server option I'm missing to get this to work or is there some bug in the way Emby reads the MKV file (Plex seems to detect the languages and subtitles fine, so I don't believe this is a problem with my MKV files)

 

I'd really like to use Emby more, so any help on this would be great (or if it's a bug I don't mind fixing it if I have some idea of where to look, C#.Net is my thing)

 

transcode-11c1db2a-1672-4d5d-b8c8-d88a6477b3d9.txt

ServerLog.txt

Edited February 3, 2016 by Skuldo

[Luke 42083]

the file is missing media info. is it possible you're trying to play before the initial scan has completed? if so then wait for that, and/or refresh the content on the detail screen of the web interface under the dot menu.

[Skuldo 1]

Wow that was fast

 

It's been fully scanned before, I can force it again if that might help, all my content with subtitles (including movies) has the same problem

[Luke 42083]

we'll have to try to figure out why it happened in the first place but doing that should fix it. 

[Skuldo 1]

Just tried it and now that episode has full subtitle & audio options thanks.

 

But yeah it's a bit odd how my whole library is suffering from this, will take me forever to manually force each movie/ep, is there any other way I might be able to trigger this?

[Luke 42083]

if you open the metadata manager by clicking edit then you can use the refresh function against a top level folder

[Skuldo 1]

Thanks that seems to be doing the trick