Unable to add NEW Users

[Toys7505 8]

Hi,

 

I am unable to add NEW users to Emby server. When I type in the name and hit save, I get a error message popping up along the bottom stating - There was an error with your request, please try again later. Has been like this for the past few hours.

 

Anyone have any ideas?

 

Thanks,

Toys

[Luke 42080]

Hi,

Can you please provide the server log?

 

http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/

 

Thanks.

[Toys7505 8]

Hi,

Can you please provide the server log?

 

http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/

 

Thanks.

 

Luke,

 

Here is my log - hopefully it will give you some insight on how to solve my issue.

 

Thanks,

Toys

emby log.txt

[Luke 42080]

what user name are you trying to create? did you see

Usernames can contain letters (a-z), numbers (0-9), dashes (-), underscores (_), apostrophes ('), and periods (.)

i need to fix the screen to show a friendly error message, and i will do that. 

[Toys7505 8]

what user name are you trying to create? did you see

Usernames can contain letters (a-z), numbers (0-9), dashes (-), underscores (_), apostrophes ('), and periods (.)

i need to fix the screen to show a friendly error message, and i will do that. 

 

Luke,

 

I was trying to create a friend of mines name as a user - first and last, no other characters or symbols ex. John Doe

 

THanks,

Toys

[Luke 42080]

Ok, yea you can't have spaces. I'd like to add a display name field where you can enter John Doe and keep the username as it is, but we just haven't gotten to that yet.

[Toys7505 8]

Ok, yea you can't have spaces. I'd like to add a display name field where you can enter John Doe and keep the username as it is, but we just haven't gotten to that yet.

 

Luke,

 

That was it! I just put an "underscore" in the name (ie. John_Doe) and it works........appreciate the help!

 

Thanks!

Toys