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Bug: When resuming a movie, the elapsed time and scroll bar underneath, it doesn’t continue from resume position


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vdatanet
Posted

Issue description:

 

When resuming a movie, the elapsed time and scroll bar underneath, it doesn’t continue from resume position.

 

Steps to reproduce:

  • Start a movie, press stop at 5:00
  • Resume movie from 5:00
  • The movie continues successfully, but elapsed time and scroll bar start at 0:00
  • Two minutes later, press stop
  • Resume position is 2:00 instead of 7:00.

My TV model number:

 

TV UE40H5500

 

My Emby server version:

 

3.0.5849.0

 

My current Emby Samsung client version:

 

1.0.6

  • Like 1
FrostByte
Posted

Nice catch.  Not sure, but could be related to my bug where the time doesn't restart after the last time in a subtitle

  • Like 1
Posted

Must be a 1.06 bug, as I can't repeat it in the 2.1.0a beta.

Posted

Can you check your clock please? Sometimes the time gets confused and starts from 0:00. Bad resumes times is a symptom of that issue.

FrostByte
Posted

I haven't been able to duplicate this one yet either.  Tried a couple movies so far.  I think you have to be 10%, or something like that, through a movie before the server saves the reserve time

vdatanet
Posted

I haven't been able to duplicate this one yet either.  Tried a couple movies so far.  I think you have to be 10%, or something like that, through a movie before the server saves the reserve time

 

 

Yes I know, I've setup resume time to 1% and the server saves the reserve time. As cmcg says, I'll check my clock tonight.

chessdragon136
Posted

Does the movie have subtitles and are they turned on for playback?

vdatanet
Posted

Does the movie have subtitles and are they turned on for playback?

 

 

No, it doesn't

vdatanet
Posted

Can you check your clock please? Sometimes the time gets confused and starts from 0:00. Bad resumes times is a symptom of that issue.

 

 

I've checked my TV clock, and it's OK.

Posted

And is the issue still there?

vdatanet
Posted (edited)

And is the issue still there?

 

 

Sorry, the clock is OK, but the issue is still there.

 

This is a started movie, stopped at 01:53

 

 

 

You click on resume, movie starts al 01:53, but elapsed time starts at 0:00

 

 

Edited by vdatanet
  • Like 1
Posted

I recall seeing a similar issue to this some time back if the item is played via transcoding instead of direct play/stream.

 

Can you confirm whether the title is transcoding?  @@chessdragon136, do you remember this?

  • Like 3
vdatanet
Posted

I recall seeing a similar issue to this some time back if the item is played via transcoding instead of direct play/stream.

 

Can you confirm whether the title is transcoding?  @@chessdragon136, do you remember this?

 

 

Yes, it's transcoding. I'll try with direct play to see what happens.

vdatanet
Posted

I've tested with direct play, and elapsed time is good, so this is a transcoding issue.

  • Like 1
FrostByte
Posted

I did some playing around with this last night.  You can get this to happen other ways also.  If you start a movie at a certain chapter the timer also starts at 0:00 if you're transcoding.  If the movie isn't transcoding then the timer starts at the correct time when choosing chapters.  Basically, what I found if it's transcoding it will always start at 0:00 no matter what

 

How to duplicate

Set your bitrate real low in TV settings (or something that forces a transcode)

Navigate to a movie

Start a movie at any chapter from two on

Movie timer starts at 0:00

Posted

I'll try on my ATV boxes tonight to see if it's a general transcoding issue, or just Samsung.

 

Unless someone beats me to it ;)

vdatanet
Posted

I'll try on my ATV boxes tonight to see if it's a general transcoding issue, or just Samsung.

 

Unless someone beats me to it ;)

 

 

Hi, I've tried ios and android app, movie is resumed at correct time and elapsed time is also correct.

Posted

Hi, I've tried ios and android app, movie is resumed at correct time and elapsed time is also correct.

 

OK, thanks.

chessdragon136
Posted

Basically I know that the time is wrong in a lot of situations. Basically if i start at chapter 2 in a video file and it transcodes, the video player sees it as 00:00 as its a new stream, although i know we know it isnt. This issue manifests itself in other ways as well but that is the basics of it. 

 

It needs some work to get all the maths right  and to make all the rewind, fast forward and everything else behave correctly around it. 

  • Like 2
  • 2 weeks later...
Posted

There are fixes for this issue in the current beta version 2.1.0d if you would like to test.

  • Like 2
FrostByte
Posted (edited)

Not mine, but this is working for me now in 2.1.0d, thanks

Edited by FrostByte
vdatanet
Posted

Thanks, it's working now.

anderbytes
Posted

I'm awaiting for this fixes, but I'm not into beta (at least yet).

 

Is there an ETA to the next release?

Is the App automatically updated in Samsung TV ? Or do I have to reinstall it manually?

 

Thanks in advance.

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