Can't connect to server

[Ryssen86 0]

Hi,

 

Just installed Emby yesterday and everything worked perfect, but now it says I can't connect, I don't understand. Some suport please.

[Luke 42081]

Hi, welcome. Sorry to hear about this. Where are you having trouble connecting? Are you seeing an error message somewhere? Thanks!

[Ryssen86 0]

It says : 

Connection Failure

We're unable to connect to the selected server right now. Please ensure it is running and try again. 

 

But as far as I understand everything is on.

[Luke 42081]

Ok, i would suggest taking a look at our wiki on connectivity which goes over some troubleshooting steps you can try out:

 

https://github.com/MediaBrowser/Wiki/wiki/Connectivity

 

Please let us know how this goes and we'll do our best to help you resolve it. Thanks.

[Ryssen86 0]

Problem solved, thanks! Great service!

[Luke 42081]

Problem solved, thanks! Great service!

 

Thanks! Can you indicate what the solution was? It might help someone else that reads this. Thanks.

[Fratopolis 63]

Not a huge deal for me as I use dyndns but (emby connect) has only worked the first day I tried it. Proceeded to buy the product anyway since it rocks. Do not want people spending too much time on me with this as it is not dier. 

 

When I use emby connect out side my network it literally tries to connect to the local address which obviously will not work. It tries to connect to the 192.168.1.250 and not the remote address.

[Luke 42081]

Not a huge deal for me as I use dyndns but (emby connect) has only worked the first day I tried it. Proceeded to buy the product anyway since it rocks. Do not want people spending too much time on me with this as it is not dier. 

 

When I use emby connect out side my network it literally tries to connect to the local address which obviously will not work. It tries to connect to the 192.168.1.250 and not the remote address.

 

It's normal. It tests the manual address (if entered), then local and remote. This way you are always connected via the most efficient way. There isn't always a foolproof way to determine if you're on the local network or not. The only method that will always work is testing and reacting to the result.

[Fratopolis 63]

It's normal. It tests the manual address (if entered), then local and remote. This way you are always connected via the most efficient way. There isn't always a foolproof way to determine if you're on the local network or not. The only method that will always work is testing and reacting to the result.

gotcha thanks. I'll continue with dyndns then since the connect does not try the remote address which is the dyndns address. As I said not a huge deal.

 

Side note, do you ever sleep Luke!!!!?

[Fratopolis 63]

Someone shoot me now. Saw "Report https as external address" was ticked. OMG so unticked and working LMFAO, then ticked back on once I setup my cert and all is well in the world. Luke you have my permission to knock me out. Imma bout to cry for being so dumb. Continually overlooked that.