Windows 10 App Won't Play Live TV

[David Kim 0]

Live TV works fine using Chrome, but when I try to access Live TV using the Windows 10 App purchased from the Microsoft Store, I get "The Video Failed to Play" message (see screen shot). I've pasted the log information below:
 



25|2016-01-20T18:34:24.3542985+00:00|INFO|11|RtLogger|Created new web socket of type WebSocketClient

26|2016-01-20T18:34:24.3558000+00:00|INFO|9|RtLogger|Connecting to ws://192.168.1.164:8096/emby?api_key=c208dfbeaf1b49ecb190695ca58abdcf&deviceId=AwD+1QgA+cwFADYWBQADSwUATEsGAAEABABXAwQAaA8EAMYjBABupgQASswEADziBACz5QEA1IACAHQDCQASgg==

28|2016-01-20T18:34:24.3607687+00:00|INFO|10|RtLogger|Connected to ws://192.168.1.164:8096/emby?api_key=c208dfbeaf1b49ecb190695ca58abdcf&deviceId=AwD+1QgA+cwFADYWBQADSwUATEsGAAEABABXAwQAaA8EAMYjBABupgQASswEADziBACz5QEA1IACAHQDCQASgg==

32|2016-01-20T18:34:25.3424669+00:00|INFO|3|MainHubView|Clearing backstack

106|2016-01-20T18:34:46.5214972+00:00|INFO|3|PlaybackService|Playing item: ESPN HD 173,623, Position: 0

109|2016-01-20T18:34:46.7982414+00:00|INFO|16|PlaybackService|Profile: Windows 8/RT, Path: http://192.168.1.119:5004/auto/v173, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

110|2016-01-20T18:34:46.8001949+00:00|INFO|10|PlaybackService|Profile: Windows 8/RT, No direct play profiles found for Path: http://192.168.1.119:5004/auto/v173

111|2016-01-20T18:34:58.4510890+00:00|ERROR|3|PlaybackService|ESPN HD 173,623 : Media Failed Error: 

112|2016-01-20T18:35:01.9473334+00:00|INFO|3|PlaybackService|ESPN HD 173,623 : Media Opened

118|2016-01-20T18:35:02.1840857+00:00|ERROR|3|PlaybackService|GetOsdDataAsync() - unknonw error. --> System.NullReferenceException: Object reference not set to an instance of an object.

   at MediaBrowser.Service.PlaybackService.<GetOsdDataAsync>d__83.MoveNext()

25|2016-01-20T18:37:49.1602906+00:00|INFO|5|RtLogger|Created new web socket of type WebSocketClient

26|2016-01-20T18:37:49.1612675+00:00|INFO|10|RtLogger|Connecting to ws://192.168.1.164:8096/emby?api_key=c208dfbeaf1b49ecb190695ca58abdcf&deviceId=AwD+1QgA+cwFADYWBQADSwUATEsGAAEABABXAwQAaA8EAMYjBABupgQASswEADziBACz5QEA1IACAHQDCQASgg==

28|2016-01-20T18:37:49.1641970+00:00|INFO|10|RtLogger|Connected to ws://192.168.1.164:8096/emby?api_key=c208dfbeaf1b49ecb190695ca58abdcf&deviceId=AwD+1QgA+cwFADYWBQADSwUATEsGAAEABABXAwQAaA8EAMYjBABupgQASswEADziBACz5QEA1IACAHQDCQASgg==

32|2016-01-20T18:37:49.6316278+00:00|INFO|3|MainHubView|Clearing backstack

106|2016-01-20T18:38:14.6371987+00:00|INFO|3|PlaybackService|Playing item: ESPN HD 173,623, Position: 0

109|2016-01-20T18:38:14.6508822+00:00|INFO|22|PlaybackService|Profile: Windows 8/RT, Path: http://192.168.1.119:5004/auto/v623, isEligibleForDirectPlay: True, isEligibleForDirectStream: True

110|2016-01-20T18:38:14.6508822+00:00|INFO|22|PlaybackService|Profile: Windows 8/RT, No direct play profiles found for Path: http://192.168.1.119:5004/auto/v623

111|2016-01-20T18:38:25.2916557+00:00|ERROR|3|PlaybackService|ESPN HD 173,623 : Media Failed Error: 

 

[7illusions 1249]

If you hit "Retry", will it start then?

[David Kim 0]

Yes that worked. Is this something that is going to be fixed soon?

[7illusions 1249]

Hopefully. We're working on a fix for win10 atleast.

[David Kim 0]

Great, thanks!