LLDaLastDon 4 Posted January 18, 2016 Posted January 18, 2016 I purchased the lifetime premiere subscription and have saved the key to my server. When I connect to the server via the firetv app should it still be blocking my playback? Currently the app still says expired and the button says sign me up for null/month. Any help or suggestions is much appreciated. Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 Is the app on the same network as the server?
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 Yes it is. Sent from my SAMSUNG-SM-N910A using Tapatalk
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 (edited) When I click either button it aks me to pay. I have cleared cache and data as well as uninstalled and reinstalled the app. Sent from my SAMSUNG-SM-N910A using Tapatalk Edited January 18, 2016 by LLDaLastDon
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 Can you go into the settings page and tell me what the version number is? Thanks.
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 Its version 1.1.41.a Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 Do you have anything interesting with your network setup like a reverse-proxy or anything like that?
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 I use nginx as a reverse proxy but that only gets hit when i'm access the emby server via my domain name. Locally I go directly to the server. Although the app never asks me to connect to a server it automatically finds it. Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 Is it possible to turn that off temporarily and see if it makes a difference?
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 Still no difference. I turned it off and then cleared cache and data. Same result. I receive the become a supporter message and the version has 'Expired' next to it in the settings. Sent from my SAMSUNG-SM-N910A using Tapatalk
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 I have no issues with the app on my Samsung galaxy note 4. Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 I have no issues with the app on my Samsung galaxy note 4. Sent from my SAMSUNG-SM-N910A using Tapatalk Different app, right?
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 The emby app on my note 4 works fine and picks up that I'm a supporter. Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 18, 2016 Posted January 18, 2016 Would you be willing to try the beta of the TV app? I'm not positive it will make a difference but it could. If so, please turn on the options to receive marketing communications from the app store and invites as well on the Amazon account attached to the device. Then PM me the email for that account. Thanks.
LLDaLastDon 4 Posted January 18, 2016 Author Posted January 18, 2016 Would you be willing to try the beta of the TV app? I'm not positive it will make a difference but it could. If so, please turn on the options to receive marketing communications from the app store and invites as well on the Amazon account attached to the device. Then PM me the email for that account. Thanks. Just PM'd you. Sent from my SAMSUNG-SM-N910A using Tapatalk
snazy2000 344 Posted January 19, 2016 Posted January 19, 2016 I had samd issue I reinstalled and seems to be ok now but will keep you updated Sent from my HTC One M8s using Tapatalk
LLDaLastDon 4 Posted January 19, 2016 Author Posted January 19, 2016 I had samd issue I reinstalled and seems to be ok now but will keep you updated Sent from my HTC One M8s using Tapatalk I tried uninstalling and reinstalling but that didnt work. I wonder.if I need to do a factory reset on my firetv. I really dont want to go that far. Sent from my SAMSUNG-SM-N910A using Tapatalk
ebr 16169 Posted January 19, 2016 Posted January 19, 2016 See PM - wasn't able to get you in the beta yet. You could try clearing cache and data on the app...
LLDaLastDon 4 Posted January 19, 2016 Author Posted January 19, 2016 See PM - wasn't able to get you in the beta yet. You could try clearing cache and data on the app... I have already tried clearing cache and data and it didn't work. I didn't save the settings for the marketing communications for the app store. Sorry, it should work now. Sent from my SAMSUNG-SM-N910A using Tapatalk
LLDaLastDon 4 Posted January 19, 2016 Author Posted January 19, 2016 I didn't do anything but turn on the firetv from sleep and open the emby app and its nos saying im registered. This is before I accepted the live testing for the beta app. I will participate in the beta testing anyway. Thanks for your help ebr. Sent from my SAMSUNG-SM-N910A using Tapatalk
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