Help with subtitles

[diaz1510 154]

I use the web client within Firefox, latest stable release of Emby.

 

Maybe someone can help me with getting the subtitles to work, as I may be doing something wrong.  I can't get any forced subtitles to play.  My media folders do not have any separate or external subtitle files in them, I usually only have mkv files with the subtitles embedded.  I've never really been able to get them to work regardless of what version of emby server I'm running, so I'm sure it's something on my end.

 

Anyway, when I play a movie that has a part in a foreign language in VLC, those parts show the English forced subtitles just fine.  When I play the same movie within Emby, I can't get them to show.  I've tried every different setting that pertains to subtitles within the playback settings section (default, forced only, always play, etc).  Also, in the web client, while a movie is playing in the upper right corner, I've checked the appropriate language option in the music note menu as well as the CC menu...

 

Nothing I do can get the subtitles to play within Emby

 

Any help would be greatly appreciated and I hope I wasn't too confusing.

[grouik1er 1]

Subtitle is broken in Firefox, work well on Chrome.

[diaz1510 154]

OK, I tested your theory and you are right.  Seems those subtitles work fine in Chrome. Kind of sucks.

 

The problem is, I'm not a Chrome user, Firefox is my web client of choice and don't really have a desire to use Chrome simply for one application.  I guess that kind of means I need to give up on the subtitle thing, but I find it hard to believe that is the final answer for Emby.  Firefox is a pretty widely used web browser and I have to assume that this issue is on the Emby team's radar.

 

So I guess my next question is...is this something that will/can be fixed soon within Firefox?  Is there a fix/update/plugin I need to apply within Firefox to get this to work?

 

Thanks.

[Deathsquirrel 745]

So I guess my next question is...is this something that will/can be fixed soon within Firefox?  Is there a fix/update/plugin I need to apply within Firefox to get this to work?

 

Luke said it was a FF bug when it was reported in November...so I don't know that anyone on this team can answer the question.  It's up to the Mozilla team.

[Luke 42083]

It involves a third party library as well so it's hard to pinpoint ownership. I am just going to resolve it by reverting to older transcoding techniques for Firefox.