External stream freezing issues

[mporcas 3]

Hi Luke

 

There's a whole pile of logs in there so I've just zipped everything for the day, I hope it all makes sense!!

 

Thanks,

Martin

2016-12-07 Emby Logs.zip

[mporcas 3]

Any joy from the logs?

 

I had a thought about this the other day and I wonder if you could comment?!

 

My server is based on an ASRock Celeron N3150-ITX that I built myself. It's not connected to a monitor and I read somewhere that some graphics chips wont kick in properly without a monitor connected. Does anyone know if this is true and if so, whether my CPU is affected?

 

Thanks!

[mporcas 3]

Hey all

 

Has anyone got any idea's why I can't access my media outside of home?

 

If it helps, It happens on both my Galaxy S7 (WebUI via Chrome) and my work laptop (Chrome on Win7). I would have thought that transcoding wasn't necessary on either but ffmpeg pops up in Task Manager when trying to stream.

 

Thanks!!

[Luke 42078]

Hi @@mporcas, can you please try again with the latest version of Emby Server? If the issue persists, please try disabling Quick Sync which I notice from your logs you enabled it. After that if the issue still persists, please attach new logs form the latest version of the server.

 

Thanks !

[mporcas 3]

Hi Luke

 

I updated the server the other day, currently running Version 3.1.2.0. Disabled hardware acceleration and it's still pausing to buffer.

 

All logs with today's date are attached, although there wasn't one for ffmpeg strangely. Is this expected?

 

Thanks,

Martin

server-63619102845.txt

server-63619171200.txt

[Luke 42078]

@@mporcas, it is requesting a 60mbps stream from the server. have you not tried to lower the in-app quality setting, or better yet, set it back to Auto?

[mporcas 3]

Hi @@Luke

 

Tried setting it down to 1mbps (60 doesn't appear to exist, see attached) and it's still skipping. New logs attached. They'll show it starting at 10mpbs then switching to 1mbps.

 

Cheers!

Martin

 

PS, can't find an 'auto' bitrate. Where would it be located?

ffmpeg-transcode-37103031-d472-4b30-8e3b-7e1d3fa0dc5c.txt

server-63619257600.txt

server-63619275641.txt

Edited January 6, 2017 by mporcas

[Luke 42078]

well in this log you're just not getting fast enough transcoding. In that situation it will definitively skip. Check the available resources on your server machine.

[mporcas 3]

That's not really surprising as it's a software transcode and it's only running on a N3150! There's nothing else running on the server, it's a dedicated file and media server running WIndows Server '12 R2. Are there any optimisations for the OS I could make? I've already checked for the latest graphics drivers etc.

 

Is there a way to stop it transcoding? The file is only 4mbps and my BB upload rate is over 6, so even with overheads it ought to be able to cope. 

 

I notice the hardware decode is 'experimental'. How buggy is it? I did at least get video when it was turned on, although with the same jumping issues. Could it be that the GPU isn't firing up because it's not connected to a monitor? Would connecting my 'Headless Ghost' improve things (if I could find it!!)

[Luke 42078]

The best optimization would be to play files that don't require transcoding. This file needs transcoding due to the high bitrate and ac3 audio, but if you play video files with a lower bitrate and aac audio, you should be able to direct play.

 

You should still be able to transcode this file though, just keep an eye on how many transcodes you have running at a time and be sure to limit that.

[mporcas 3]

Hmm, all my files are around this bitrate, if not higher. It seems silly having a nice TV and showing crappy quality video on it. I also tend to use Dolby Digital or DTS too and I don't think they can be encoded in aac can they?

 

I don't have anything trans-coding generally. My TV (Samsung H6400) can play pretty much everything I have and I have a decent AV receiver for the audio. it would just be useful to be able to play items outside the house every now and again, possibly even let my family view things.

 

Would adding a Nvidia/AMD GPU help if HW trans-coding were turned on? It would mean some hassle as I have a SATA card in the only PCIe slot but I might be able to find a way!

 

Thanks,

[mporcas 3]

Oh, I forgot, how do you set the stream bit-rate to 'auto'??