kmarq13 5 Posted January 2, 2016 Posted January 2, 2016 Hi Quite some time ago I purchased the mobile app on my phone through the Google play store. The family just got some Fire tablets for Christmas. However since they don't have Play I can't access my purchased version of the app. Is there any way to transfer that purchase or do I need to buy it again? Thanks
Luke 42077 Posted January 2, 2016 Posted January 2, 2016 Hi, on the new devices, click the "Already Paid?" button, and then go from there. Once you're situation, don't forget to leave a nice and friendly review that we took care of it
kmarq13 5 Posted January 4, 2016 Author Posted January 4, 2016 Hi, on the new devices, click the "Already Paid?" button, and then go from there. Once you're situation, don't forget to leave a nice and friendly review that we took care of it Where in the app would I find this? If I select something to play I get the notification that if I have a premiere account I just need to log in on my wifi. I don't get any option to purchase or with the Already Paid option. Thanks.
Luke 42077 Posted January 4, 2016 Posted January 4, 2016 Same screen. If that's happening then there's some kind of failure to communicate with the app store, so make sure app store services are not disabled
llygoden 6 Posted January 6, 2016 Posted January 6, 2016 Your other option is to install the Play Store on your devices: http://www.modaco.com/news/android/enable-the-google-play-store-on-your-fire-7-2015-plus-auto-brightness-r1558/
ebr 16169 Posted January 6, 2016 Posted January 6, 2016 Did you side-load the Google app on to the Fire devices or did you get it out of the Amazon store?
kmarq13 5 Posted January 7, 2016 Author Posted January 7, 2016 Same screen. If that's happening then there's some kind of failure to communicate with the app store, so make sure app store services are not disabled I just reinstalled from the Amazon App store and tried and still don't get an option to purchase. I confirmed that In App Purchasing is enabled. Is there anything else to check?
Koleckai Silvestri 1154 Posted January 7, 2016 Posted January 7, 2016 I just reinstalled from the Amazon App store and tried and still don't get an option to purchase. I confirmed that In App Purchasing is enabled. Is there anything else to check? Do you have Emby Premiere? If so, then the apps will automatically register as paid after the first time you log in.
Luke 42077 Posted January 7, 2016 Posted January 7, 2016 I just reinstalled from the Amazon App store and tried and still don't get an option to purchase. I confirmed that In App Purchasing is enabled. Is there anything else to check? Can you respond to Ebr's post #6? Thanks.
kmarq13 5 Posted January 7, 2016 Author Posted January 7, 2016 Did you side-load the Google app on to the Fire devices or did you get it out of the Amazon store? I got it out of the app store. I just tried it on the 2nd Fire tablet we have and I have the same thing, no purchase options at all in the app.
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