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Emby.media Outage Caused Issues With Local Server


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Posted

This is more of an FYI post, but I noticed today that direct play streams from my emby server to my Roku were taking an unusually long time to start (around 10 seconds). On top of that, Roku thumbnails weren't working either.

 

I checked out the server and tried to access these forums to see if there was anything related and I noticed that emby.media was down. I checked again a couple hours later and saw that it was back up, so I pulled up a direct play video and it was working as normal (started immediately and Roku thumbnails were working again).

 

I'm guessing that the emby.media outage caused the issues I saw as nothing else had changed and the problem went away once the site was back up. I thought it was odd that emby.media going down would cause these issues on my local sever. Is this normal?

 

  • Like 1
Posted

We'll investigate this, thanks.

Posted

i saw something like this too using win8.1 app on w10 over a remote connection. it was very slow refreshing and would just quit every now and then. everything is back to normal now that the website is back up - stable and refresh is faster. cheers

Posted

This will be improved for the next server release, sorry for the disruption guys.

  • Like 1
Posted

no biggie, thanks for all the attention Luke

moviefan
Posted

This is very normal behavior for this application.  I remember over a year ago I started having very odd ISP issues that took me weeks to finally pinpoint and during this entire time Emby was acting like a bitch.  And it has continued consistently until this day anytime I have internet connection problems.


 


Without a steady internet connection, Emby tends to perform noticeably more slowly and some things just don't even work.  Even launching MBC is for some reason several times slower when internet is unreachable.  Slow or unreliable internet connectivity actually seems to cause worse impact than a completely disabled connection also FYI.  Assuming because Emby is trying for longer in the background since it thinks whatever it is trying to do might work.


 


It would be great if there were a resource checking aspect of the program that could occasionally test successful operations to the external web services which are called within a given timeout constraint and then disable the pieces of the program that keep using those external web services until that operation succeeds.  Probably way too much coding and over my head but any efforts to make this more standalone would be appreciated.  Looking forward to the update Luke mentioned.

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