Support key invalid

[Harry99 0]

I have an invalid membership (highlighted in red) on my primary server.  I use a cellphone via hotspot to update my software on the primary server.  I have the correct key.  The problem started after the version ...8 update.  I've tried several times to reenter the key.

 

I do the actual ripping on my laptop and transfer the files to my primary server via a temporary local Ethernet connection.  The support key is working on the laptop.  Because these keys may show up on different networks is one becoming disabled?

server-63586479679.txt

[ebr 16187]

No, the problem is that the server needs to be able to contact our server to validate the key and it is getting a network error trying to do that.

[Harry99 0]

I can connect to http://www.mb3admin.com/ where the error in the log shows up.  Is the problem on my end or the server?

[ebr 16187]

Probably either your end or in-between.  It could be a firewall or other anti-malware program mucking with it too.