Unwatched numbers and watched check mark

[Jason Staples 1]

I used to have numbers in the top right of my TV show icons showing how many unwatched shows are left. Also, the episodes used to have a green check marks on watched episodes. Recently I have lost both of these. Is there a setting I am missing, or did something change?

 

I am using Emby Server Version 3.0.5781.8 with an Amazon FireTV running Emby version 1.1.38a.

 

 

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[Luke 42077]

Nothing should have changed. As a test, do you see these indicators in the web interface?

[Jason Staples 1]

I do see the indicators on the web interface.

 

 

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[ebr 16169]

The app didn't change this behavior either so you'll need to explain exactly where and what you are are seeing (or post pictures).

[Jason Staples 1]

Here is a show on the Web page:

 

 

 

 

See it has the green check marks and will have a count if there are unwatched episodes.

 

Here is the same show on my FireTV 4K:

 

 

 

 

See there are no check marks.

 

 

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[ebr 16169]

if you open a detail page on one of the episodes is the check mark button on the main area red?

 

I notice in your web screen shot that the series is showing totally watched, yet there is no check mark on "Season 4"...

[Jason Staples 1]

Yeah, if I open the detail page for an episode I do have a red check mark. For season 4 there is no check mark because the season folder is empty.

 

 

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[ebr 16169]

I'm sorry but I cannot think of why this would be happening.  Do they show up anywhere in the app?

 

Just for kicks, can you please post your latest server log?

[Diedrich 377]

I'm unfamiliar with Fire TV, but - are you able to clear the app cache? If not, are you able to delete the app and reinstall?

[Jason Staples 1]

I had some time this weekend and I was able to debug and solve this issue.  I am running Emby Server on a Synology NAS.  I recently updated to the latest version of Emby Server and forgot to update the ImageMagickSharp.dll.config to use the Q16 version of libMagickWand that is installed on Synology instead of the standard Q8 version.  Thanks for all of the help.