External Hard Drive Help

[funkysteve 0]

Why can I not add a movie folder from an external hard drive. I keep getting the message Please ensure the path is valid and the Emby Server process has access to that location. Any help would be greatly appreciated. If I can't use Emby with an external hard drive the program is useless.

[mjktg99 35]

Is the external hdd on the same system as emby server? How are you trying to add it?

Edited December 19, 2015 by mjktg99

[ebr 16187]

It has to actually be attached and available to the system when you add it.  After that, you can take it off-line.

[funkysteve 0]

Hard drive is attached to laptop via usb. tried direct path E:\movies and network path and tried a path substitution. same message every time

[mjktg99 35]

Is your laptop the same device the server is running on? If not, you need to share and provide permission to the account that is running the server.

[funkysteve 0]

Yes server is installed and running on laptop. hard drive and folder is shared. I can add a folder on my laptop hard drive no problem just get the error when I try to add the external drive to the library

Edited December 20, 2015 by funkysteve

[mjktg99 35]

How are you running your server? As a service or as an app?

[funkysteve 0]

Using Emby for WMC and the server app that runs in the background I guess.

[funkysteve 0]

Ok figured it out. It was a classic PEBKAC error. was trying to add a second movie folder instead of adding it to the existing movie folder. tyvm for your help.  problem solved