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[garegina 6]

Hi Everyone Great Program I have been using for about 3 years now and was running the server on a HTPC. As the Qnap App is officially released I am now attempting to use the Qnap Server for my HTPC.

I have a Qnap TS453 Pro. I am using Emby Version 1.151203 with Qmono 4.0.1.0.

My nas has a static ip of 192.168.0.10

 

When clicking on the Emby App I am constantly receiving this error. " I have been able to connect a few times as I have completed the setup and install the addon foe Kodi.

This web page is not available

 

ERR_CONNECTION_RESET

 

I also have a second NAS (TS251) in our bedroom which I am having trouble connecting to the server on the TS453  also - Is it OK to log onto the qnap server from each Qnap using Kodi with the same username or do i have to setup a second user

 

Any help would be appreciated

Thanks

 

[Luke 42077]

Hi, welcome. Are you sure Emby Server is started and running on your QNAP when you attempt to access from other apps?

[garegina 6]

Hi Thanks Yes I am sure - the server not found issue seems to be fixed - I'm not getting the message anymore. My issue now is when I attempt to watch TV shows using my TS-251 I get a playback fail message and the log states "ERROR: Control 61 in window 10147 has been asked to focus, but it can't".  The TV Shows are stored on the TS-453 Server Version 3.0.5781.4 and I use Kodi 15.2 on the TS-251 to view. Do i need to upload the full log ?

Thanks in advanced

[Luke 42077]

Yes please.

[garegina 6]

Do I paste the log here or is the url Ok? 

http://xbmclogs.com/pq9bazfqh

[Luke 42077]

That's fine but can you also provide the emby server log?

 

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks.

[garegina 6]

This server log is from TS-453, The link was for the TS-251. ThanksEmby server log.zip

[Luke 42077]

hmm. server log looks fine to be honest. there is heavy activity coming from Kodi, perhaps too heavy potentially during it's syncing process. 

 

@@Angelblue05 do you see anything of interest in his kodi log?

[Angelblue05 4132]

@@Luke Which is normal, he was going through the initial syncing process in Kodi (import all content to Kodi).

 

Can you please enable the add-on debug set to info (add-on settings > advanced tab > log level set to Info) There is no information captured in the log, because it's disabled. I see that you will also need path substitution on your emby server. You want your library paths to be formatted like \\{server-pc}\path\to\share. 

Edited December 13, 2015 by Angelblue05

[garegina 6]

Thanks Luke

The TS251 has been bought purely for accessing TV Shows. Its not a backup device or download station and this is the only connection going to the TS-453

I have 2 gig Ram in TS 251 - Would increasing to 4 gig help ?

[Luke 42077]

Ok, i think your server is just getting overwhelmed by the syncing process of the emby for kodi add-on. They are actually in process of reworking it now to make it lighter and more efficient. Your workaround in the meantime would be to configure the add-on to not run the sync during hours in which you want to use it.

[garegina 6]

Ok Thanks Do you mean  change the sync settings on the TS-251 ?

[garegina 6]

Thanks Angelblue05 - Do I need to use path substitution when the TV Shows are stored locally on the qnap that is running the server ?