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Windows Phone 8 cant play any files


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goldenpipes
Posted

Hi there I'm new to media browser.

 

I just bought the app and set the server up and I can't play any files on my phone I get the play button to show on the phone but when I click it nothing happens whether I'm on WiFi or not.

 

there is no error popping up its like the app doesn't know I'm pressing play.

 

any help?

Posted

which device do you have?

Posted

also can you try to play thru the web client in ie. see if you are connected properly???

or at least log in the dashboard with ie and have a look around ...

Posted

and... try a reboot on the phone if you haven't since the install !!!

Posted

This was a bug in one of the versions but I thought ScottIsAFool pushed a new version out but maybe not. As I'm running the beta which it is fixed.  Maybe @@ScottIsAFool forgot to push it out  :(.  

Posted

I am running the beta and am having the same issue.

 

Sent from my Nokia Windows Phone using Tapatalk

goldenpipes
Posted

i have a lumia 920 and i did trial then bought the app

 

it seems like the videos in the movies DB i have play but no my TV shows?  in the app

 

i will try the IE and have a look at the logs.

 

Is it possibly a transocer issue?

 

thanks!

ScottIsAFool
Posted

Yes, this was fixed in the latest version. However, I have noticed that the store seems to be pushing out an older version (.41) than it should be (.43). I'll push another update this week and see if that forces it.

goldenpipes
Posted

Yes, this was fixed in the latest version. However, I have noticed that the store seems to be pushing out an older version (.41) than it should be (.43). I'll push another update this week and see if that forces it.

 

i have version .43 installed

 

i can get into the dashboard on IE mobile browser.  some of the files play some don't

 

its wierd that i have .43 and it doesnt work.

ScottIsAFool
Posted

i have version .43 installed

 

i can get into the dashboard on IE mobile browser.  some of the files play some don't

 

its wierd that i have .43 and it doesnt work.

So when you go to a tv episode, tapping the image does nothing?

goldenpipes
Posted

So when you go to a tv episode, tapping the image does nothing?

exactly

 

and the log shows no activity on tapping its really wierd.

Posted

Still haven't seen 43, is it just that it hasn't reached the Microsoft store in Canada?

 

Sent from my SGH-T899M using Tapatalk

ScottIsAFool
Posted

I really don't know why 43 is showing for some and not others :s I'm going to push a new update tonight and see if that forces it.

 

@@goldenpipes this bug is fixed, I promise :) As soon as .43 or above finds its way to you, you'll get the functionality back. In the meantime, all I can do is apologise for the inconvenience.

  • 2 weeks later...
da1stprince
Posted

I bought this app because it worked in the trial. set up my server settings and now it doesn't work!. I think its a wonderful app but I don't know what's needed to get it working again. I have a Nokia 920 running windows 8 GDR3. I uninstalled/reinstalled and rebooted phone, input server credentials and it just get stuck "authenticating". it will not get pass that authenticating screen. when I look on the desktop media browser server dashboard, windows phone 8 is shown under the active connections tab. please help!

 using:

Media browser server version: 3.0.5099.2102

active tab shows: windows phone 8.0.0.47 lumia 920

Posted

@@ScottIsAFool

 

There seems to be some sort of issue with the store not having the latest version of the app

da1stprince
Posted

I bought this app because it worked in the trial. set up my server settings and now it doesn't work!. I think its a wonderful app but I don't know what's needed to get it working again. I have a Nokia 920 running windows 8 GDR3. I uninstalled/reinstalled and rebooted phone, input server credentials and it just get stuck "authenticating". it will not get pass that authenticating screen. when I look on the desktop media browser server dashboard, windows phone 8 is shown under the active connections tab. please help!

 using:

Media browser server version: 3.0.5099.2102

active tab shows: windows phone 8.0.0.47 lumia 920

found the solution...had to forward both ports 8945 and 8096

goldenpipes
Posted

@@ScottIsAFool

 

There seems to be some sort of issue with the store not having the latest version of the app

alright updated app today and its all working now!

 

 

thanks

ScottIsAFool
Posted

@@ScottIsAFool

 

There seems to be some sort of issue with the store not having the latest version of the app

That's resolved now as a new update got released a couple of days ago.

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