New App playback issues....

[Jasoon 9]

First of all may i say that the new app is very very nice to use and very fast....

 

But after a very quick play im finding that some of my movies wont play, is get a circle on the screen for about a second then nothing happens...

 

Is there anything i need to install alongside the emby app to allow it to play all formats? 

[fc7 123]

Probably a server log will help to understand what's going on.

http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

[Jasoon 9]

@@fc7

 

server log:-

 

https://www.dropbox.com/s/x8ay80895r50wp6/server-63583009007.txt?dl=0

 

It should show the film i got to play and the couple that wouldn't play

[Jasoon 9]

also noticed on the server activity list the ones that didn't play aren't listed...

[fc7 123]

I just quickly checked the log and since you are running the server on Windows, I would ask if you are running an antivirus/firewall on it?

 

I see a lot of errors regarding connections getting close by other application. Also did you try to play the same movies using the webclient for instance? Don't they ever fail?

[Jasoon 9]

i do run webroot but its normally off...

 

The firewall would be what ever windows comes with.

 

I only normally play films through emby theater or roku, which plays them no problem, could the problem to do with it being set to play trailers befor the film?