How Come This Media Needs Encoding?

[DSlacky 5]

hi, i cant figure out why it keeps encoding this mp4 

[Luke 42077]

for media playback issues please see how to report a problem.

[mjktg99 35]

You have to give the basics. What are you trying to play it on being the most important. The formats that device supports will be the biggest reason for transcoding. Also, including logs from the server will help as well.

[Happy2Play 9780]

I don't have subtitles in my media but have the same relative media info and they direct play in IE, FF and Chrome.