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can not play subtitles


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Posted

thanks, will take a look. can you attach the subtitle file? thanks.

Posted

also please supply the server log, thanks.

Posted

I am trying to upload the subtitle you asked but I get an error: Error You aren't permitted to upload this kind of file. The file is .srt format.

server-63579475911.txt

Posted

can you zip it up and attach? thanks.

Posted

can you please enable debug logging under advanced, restart the server, then repeat the test from your android device and provide the server log? thanks.

Posted

well in that last log it played differently. it didn't transcode like your earlier logs. did you enable the subtitle track after it started playing?

Posted

it is already enabled through always play subtitles in settings and I checked manually and it was on. Would you like me to repeat the test?

Posted

yes please if you don't mind.

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