Problem with ffmpeg extracting from video (Ubuntu 14.04)

[crazymouse 0]

During the scan library process i see a lot of error like this one:

 

2015-09-23 17:04:25.3917 Error - App: Error in Screen Grabber
    *** Error Report ***
    Version: 3.0.5724.5
    Command line: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe -programdata /var/lib/emby-server -ffmpeg /usr/bin/ffmpeg -ffprobe /usr/bin/ffprobe -restartpath /usr/lib/emby-server/restart.sh
    Operating system: Unix 3.16.0.49
    Processor count: 2
    64-Bit OS: True
    64-Bit Process: True
    Program data path: /var/lib/emby-server
    Mono: 4.0.3 (Stable 4.0.3.20/d6946b4 Thu Aug 13 12:46:26 UTC 2015)
    Application Path: /usr/lib/emby-server/MediaBrowser.Server.Mono.exe
    ffmpeg image extraction failed for file:"/media/Serie1/Friends/Stagione 02/06 - Allergia Al Kiwi.avi"
    System.ApplicationException
     at MediaBrowser.MediaEncoding.Encoder.MediaEncoder+<ExtractImageInternal>c__async4.MoveNext () [0x00000] in <filename unknown>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[system.IO.Stream].GetResult () [0x00000] in <filename unknown>:0
     at MediaBrowser.MediaEncoding.Encoder.MediaEncoder+<ExtractImage>c__async3.MoveNext () [0x00000] in <filename unknown>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[system.IO.Stream].GetResult () [0x00000] in <filename unknown>:0
     at MediaBrowser.Providers.MediaInfo.VideoImageProvider+<GetVideoImage>c__async0.MoveNext () [0x00000] in <filename unknown>:0
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x00000] in <filename unknown>:0
     at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[MediaBrowser.Controller.Providers.DynamicImageResponse].GetResult () [0x00000] in <filename unknown>:0
     at MediaBrowser.Providers.Manager.ItemImageProvider+<RefreshFromProvider>c__async1.MoveNext () [0x00000] in <filename unknown>:0

 

or this one:

 

2015-09-23 17:04:48.4951 Error - MediaEncoder: ffmpeg image extraction failed for file:"/media/Serie2/Brothers & Sisters/Stagione 3/14 - Tba.avi"
2015-09-23 17:04:48.4951 Error - MediaEncoder: I-frame image extraction failed, will attempt standard way. Input: file:"/media/Serie2/Brothers & Sisters/Stagione 3/14 - Tba.avi"
2015-09-23 17:05:00.0241 Info - MediaEncoder: Killing ffmpeg process

2015-09-23 17:05:00.0241 Error - MediaEncoder: Error sending q command to process

 

 Is it possibile to disable image extraction ?

 

Thanks

[Luke 42077]

sometimes this will happen, it's normal. you can disable under metadata settings