One show will consistently not record

[smokazz 1]

Emby Team,

 

I have set up a series recording for The Strain which airs on FX - great show if you dont already watch it.  However, it never seems to record this one show.  It airs at 10p Sunday evening.  I attached the log file from that time and i cannot seem to find anything that would indicate why it isn't recording.  I am running the 3.0.5724.3 and using EmbyTV.  Here is the snippet when it starts:

2015-09-20 21:58:59.9931 Info - App: Recording timer fired.
2015-09-20 21:58:59.9931 Info - App: Streaming Channel hdhr_553
2015-09-20 21:59:00.0399 Info - App: Beginning recording.
2015-09-20 21:59:00.0399 Info - App: Writing file to path: D:\Recorded TV\Series\The Strain\The Strain S02E11 Dead End.ts

 

about 5 minutes later, there are errors, but i cannot tell if they are directly related but i am going to assume they are:

2015-09-20 22:05:55.3750 Error - App: Error in Dynamic Image Provider
    *** Error Report ***
    Version: 3.0.5724.3
    Command line: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe -service
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    Processor count: 2
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server
    Application Path: C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
    Could not find file 'C:\Users\HTPC\AppData\Roaming\MediaBrowser-Server\cache\temp\ae4e70ff-e3f6-4138-810c-b248c36338f9.png'.
    System.IO.FileNotFoundException
     at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
     at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
     at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
     at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
     at MediaBrowser.Common.Implementations.IO.CommonFileSystem.GetFileStream(String path, FileMode mode, FileAccess access, FileShare share, Boolean isAsync)
     at MediaBrowser.Providers.Manager.ProviderManager.SaveImage(IHasImages item, String source, String mimeType, ImageType type, Nullable`1 imageIndex, String internalCacheKey, CancellationToken cancellationToken)
     at MediaBrowser.Server.Implementations.Photos.BaseDynamicImageProvider`1.<FetchToFileInternal>d__e.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Server.Implementations.Photos.BaseDynamicImageProvider`1.<FetchAsync>d__8.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Server.Implementations.Photos.BaseDynamicImageProvider`1.<FetchAsync>d__1.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
     at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
     at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
     at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__52.MoveNext()
    
2015-09-20 22:06:00.0706 Info - App: Recording stopped
2015-09-20 22:06:00.0862 Info - App: Recording was a success

 

I have attached the whole log in case you need to find anything else.  Thanks in advance for the help.

Emby 9.21.15 12a.txt

[Luke 42077]

so it's stopping three minutes later? are you using the HDHR for any other purpose during that time?

[smokazz 1]

Luke,

I do have a scheduled recording for Fear the Walking Dead from 9-10:02.  But i have noticed that it failed even before that show started airing (FTWD is only on episode 4 while the Strain is at episode 11).  We do utilize a x360 extender to WMC for live TV, but either the live TV is already on before 10p or after 10p so HDHR should have already grabbed a tuner slot.  As far as last night goes, i dont think we got to turn the TV on until 10:15p or so.  I would have pulled up a log file from last Sunday night but it appears to have been deleted.  So, if there isn't much you can do with the log i provided, i can take another log next sunday and do my best to remember when we turned on the Live TV from x360.  Thanks 

[smokazz 1]

Luke,

Sadly it did it again this past Sunday night.  The good news is that i have it in the log files for your review (attached).  Also, I did keep an eye on the time we opened the x360 and it was at 10:05p so that other shows would be able to finished the post recording.  However, i noticed an issue with my nexus player not releasing the channel properly so the recording didn't actually start until 10:04p (separate issue for another forum i suppose but perhaps you can see that in the logs.  I was watching the travel channel).  However, the whole show recorded, it just sadly didn't produce a usable file for playback.  In fact after checking where the files are recorded to, i see that i have the past 3 episodes that are anywhere between 50MB and 70MB all showing length being equal to 00:00:00 (picture attached).  So something is just not capturing the show correctly.  I am able to watch FXHD without any issues on both the nexus player and the x360.  

 

Thanks again for taking a look at this.  I haven't tried yet to record anything else on this channel so perhaps that will be my next test for you.  In the meantime, thanks for all you do and if you need me to test anything, holler.  Thanks!

emby server 9.27.15.txt

[mediacowboy 438]

Quick question, Are you normally able to watch shows on this channel? Also what tuner and tuner version are you using? 

[smokazz 1]

Quick question, Are you normally able to watch shows on this channel? Also what tuner and tuner version are you using? 

 Cowboy, i am running 3.0.5724.5 although i just updated to .6 before posting this but after the recording attempts.  I am using HDHR Prime that is using the 20150826 firmware.  

 

Yes i am able to watch shows on this channel without any issues to speak of.  Thanks.

[smokazz 1]

so i think i found out why it wont record....

 

clearly i was confusing this channel with watching it on x360 which supports DRM.  

 

Any chance for DRM support?