Zekesdad 0 Posted September 11, 2015 Posted September 11, 2015 So, a couple weeks ago I had a hard time getting emby installed on this rig. Ubuntu server 15.04. Now I'm having an issue where it'll just either become responsive, or shuts down randomly. Could be 10 minutes after starting, could be 36 hours later. The only addon Im using is pushbullet. I've tried both regular and beta servers, and the issue persists. Sometimes "service emby-server restart" will work, sometimes not. Sometimes I have to actually reboot the machine to get the program to start. So how do I start tracking this down?
Nathanio 35 Posted September 11, 2015 Posted September 11, 2015 What is your hardware for your server? I had similar recently on my WHS machine and it was rendering the page without the options or open metadata; this is with a quad core Sandybridge Xeon and 8GB RAM. I've just reinstalled WHS2011 on a 256GB Crucial BX100 SSD and the difference is amazing. Library scans now don't hang the MB webpage and can transcode multiple streams at once
Zekesdad 0 Posted September 11, 2015 Author Posted September 11, 2015 What is your hardware for your server? I had similar recently on my WHS machine and it was rendering the page without the options or open metadata; this is with a quad core Sandybridge Xeon and 8GB RAM. I've just reinstalled WHS2011 on a 256GB Crucial BX100 SSD and the difference is amazing. Library scans now don't hang the MB webpage and can transcode multiple streams at once This isn't that the hardware can't keep up, it's that the application is shutting down. It's not rendering pages because it's not running.
Zekesdad 0 Posted September 13, 2015 Author Posted September 13, 2015 Any ideas, anything I can start with?
Zekesdad 0 Posted September 15, 2015 Author Posted September 15, 2015 can someone point me towards where the logs are saved, so i can pull them?
Luke 42077 Posted September 15, 2015 Posted September 15, 2015 http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/
Zekesdad 0 Posted September 15, 2015 Author Posted September 15, 2015 http://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ thank you, sir.
Zekesdad 0 Posted September 17, 2015 Author Posted September 17, 2015 (edited) Alright, made it almost 2 and a half hours before shutting down this time! Looking at this log, it looks like something happens when trying to scan the watch folders, but Im probably reading it wrong. Could use any help here, im lost. Edit: if the server log looks funky, I tried to delete a bunch of the filler (at one point it was 80 megs) that was just addresses to media. server-63578079744.txt unhandled_3dde464b-8f02-4043-8f0e-5ab7b317526d.txt Edited September 17, 2015 by Zekesdad
Luke 42077 Posted September 17, 2015 Posted September 17, 2015 you must have enabled the realtime library monitor because it's off by default for linux. turn it off and you should be fine. as mentioned in another thread, we're just going to take it away from operating systems where it's not known to be stable, so that you can't enable it in the first place.
Zekesdad 0 Posted September 17, 2015 Author Posted September 17, 2015 (edited) you must have enabled the realtime library monitor because it's off by default for linux. turn it off and you should be fine. as mentioned in another thread, we're just going to take it away from operating systems where it's not known to be stable, so that you can't enable it in the first place. I'll try that. Will auto organize still work? edit: and this used to work, the library monitor, until a few weeks ago. or at the very least, it didn't shut the program down. Edited September 17, 2015 by Zekesdad
Zekesdad 0 Posted September 18, 2015 Author Posted September 18, 2015 ok, so got up this morning (having stopped the library watcher yesterday) and the program had once again shut down.
Luke 42077 Posted September 18, 2015 Posted September 18, 2015 then we need to see logs again because that was clearly the problem from the previous log.
Zekesdad 0 Posted September 18, 2015 Author Posted September 18, 2015 then we need to see logs again because that was clearly the problem from the previous log. Ok. I deleted the logs and restarted again just to make sure they're as clean as possible. I'll post again when it dies. And thanks again Luke for helping.
Zekesdad 0 Posted September 21, 2015 Author Posted September 21, 2015 It generated two logs http://s000.tinyupload.com/index.php?file_id=89164197248111535663 and http://s000.tinyupload.com/index.php?file_id=72100650969986898199 I looked through them but I sure dont see anything that would suggest why its shutting down.
Luke 42077 Posted September 21, 2015 Posted September 21, 2015 some kind of out of memory problem. is this happening consistently? try turning off the auto-organize feature and seeing if the problem persists.
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