Missing metadata in Trailers plugin

[91esprit 8]

I just loaded the Trailers plugin and it works fine except that most (not all) trailers are missing metadata.

I can click on each icon and then "refresh" them one by one. That gives me the metadata for the one trailer.

 

Is there a way to force a refresh for all the trailers at once?

 

I tried waiting an hour to see if they would download automatically but that didn't work.

 

Edited September 7, 2015 by 91esprit

[91esprit 8]

Bump

[Happy2Play 9780]

Have you tried the scheduled task "Refresh Channels"?

[91esprit 8]

Yes

Last ran a minute ago taking 0 seconds

No change

[91esprit 8]

Does no one have an answer to this question?

 

Is there a way to force a refresh for all the trailers at once?

[91esprit 8]

Does anyone else have this problem?

70+ people have viewed this topic.

Anyone???????

[Luke 42077]

try uninstalling the trailer channel, run the refresh channel scheduled task, then re-install it

[91esprit 8]

try uninstalling the trailer channel, run the refresh channel scheduled task, then re-install it

Did that. No change. 60% of artwork and descriptions still missing.

Only ones showing are the original ones (~10%) that installed the first time I installed Trailers and the other ones that I manually refreshed.

 

One other thing: whenever I refresh the channel scheduled task, it never takes more than 0 seconds.

 

I have attached 2 server logs. One for when I removed Trailers, refreshed channels and reinstalled Trailers and one for after the Trailers install reboot.

 

BeforeRebootReinstallTrailers.txt

 

AfterRebootReinstallTrailer.txt

[91esprit 8]

I just loaded Emby Server 3.0.5768 Beta and the missing trailer metadata problem has resolved itself. I now have all metadata for all trailers.

I suspect that the database rebuild that happened with the beta install is what did it.

All is well.

[Luke 42077]

Well done.