Emby Won't Connect On Roku But Will On Samsung Smart TV After Upgrading to Windows 10

[avalanche175 0]

When I try to connect on roku it gives the message "We are unable to connect to this server. Please make sure it is running and try again" . I have opened the port in my firewall on windows 10 and my router. When I connect by input on my Samsung Smart TV it works with no problems. Never had this issue on windows 8.1 but since upgrading to windows 10, the headache begins. I would appreciate any help someone could provide. I love this product and really don't want to stop using it. Thanks!

server-63575798805.txt

server-63575798820.txt

server-63575838743.txt

[Luke 42077]

It sounds like you're using the Emby Connect feature? did you try entering your server address into the app manually? use the same one that you're using from the samsung app.

[avalanche175 0]

[Luke 42077]

Ok, please try the zip installation and if the problem reproduces, please supply the log from the device. Instructions are here:

 

http://emby.media/community/index.php?/topic/16251-how-to-obtain-a-log-from-the-emby-roku-client/

 

Thanks.