Webpage starts up without the options in the menu

[Nathanio 35]

Hi, 

I have a couple of times recently logged into my emby server by the webpage and found this:

 

 

It should have there the options for movies, live tv etc but they aren't displaying. Occasionally logging off and back on fixes it but most time I have to restart the service. 

 

Thanks

[Luke 42079]

It might just be taking a little time the first time.

[Nathanio 35]

Hi Luke. It is also happening in the app. I've noticed I've got channels on that part of the menu; will having a channel (vevo in my case) likely cause a delay?

[blade005 185]

Nathanio,

 

You are not alone. This happens to me as well on occasion.

 

Luke,

 

This still occurs for me as well. I removed LIVE TV, hoping it would help and it has reduced how often it happens, but it has not eliminated it. I still have the REFRESH GUIDE task running, even though Live TV has been removed and it does seem to lock up the library when it is running. It can take anywhere from a couple of minutes to as long as 8-10 minutes to complete. While this task is running, my library is not accessible.

[Luke 42079]

I think that delay should be just about gone with the next server release.

[chef 3810]

The only time I noticed this is if there is a media scan happening when I open the web client.

 

Once the scan is over, the collection (movies, TV series etc.) options seem to appear.

[blade005 185]

The only time I noticed this is if there is a media scan happening when I open the web client.

 

Once the scan is over, the collection (movies, TV series etc.) options seem to appear.

Chef,

 

True. Media scan can delay access, but I notice that once the scan is past about 40% progress I can begin to access and navigate the library. The Refresh Guide task will just lock it up until it closes out.

[Happy2Play 9780]

Chef,

 

True. Media scan can delay access, but I notice that once the scan is past about 40% progress I can begin to access and navigate the library. The Refresh Guide task will just lock it up until it closes out.

 

You say you removed Live TV, have you tried killing the Refresh guide task?  I believe this is something that my be fixed in the dev release, since this task no longer exists on my dev test machine (I don't have Live TV).

 

http://emby.media/community/index.php?/topic/23379-no-livetv-refreshing-guide/?p=228319

Edited August 14, 2015 by Happy2Play

[Luke 42079]

The best thing he can do is see:

 

http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/