Server won't restart

[DAVIDTV1 0]

Hi

 

I have just downloaded EMBY (v 3.0.5675.1...) to my Windows 7 PC as I want to stream content from my PC to my Amazon Fire TV. 

 

Although I have been able to use your Emby Connect PIN code to link both devices, when I click on the Server symbol on my Fire TV it says "Server unavailable".

 

I wonder if my server is actually connected as whenever I use the computer I need to click on the Emby Server Icon to start up the Server but this doesn't lead to anything. I then click on the Dashboard icon and get the attached screen shot. 

 

When I click the restart server it doesn't really do anything.

 

Sorry I don't have any logs but I don't know how to get them. I have deleted the librarydb in the AppData folder as mentioned in a post I read but I'm now stumped

 

Thanks David

[Luke 42080]

is the local address displayed there correct? if so, try using the fire tv app to manually connect to that address instead of using the Emby Connect feature.

[DAVIDTV1 0]

I'm pretty sure it is 192.168.1.70 which I entered but again it said Server unavailable. 

[Luke 42080]

are you able to browse and click around the server web interface? it might be a good idea to grab the server log and post that

 

http://emby.media/community/index.php?/topic/790-how-to-report-a-problem/

[DAVIDTV1 0]

Thanks Luke

 

I can access my library on my PC  and I assume the server address is 192.168.1.70 as that is on the server page  I also get this when I click on devices 

 

This is my server install log I will do another post for the latest log as it is apparently too big on this emailserver-install.log

 

Thanks

 

David

[DAVIDTV1 0]

I tried to add my latest server log but it is over 10MB but here is an earlier oneserver-63573890759.txt

[DAVIDTV1 0]

I don't know whether this is relevant, but my Emby server always runs in a window on Google Chrome. Shouldn't it be running away in the background.

 

Also I seem to have 2 servers for David PC. I tried to delete one but I couldn't.

 

Thanks

[Luke 42080]

if you use another device, such as another computer in the house or smart phone, and enter 192.168.1.70:8096 into your web browser, are you able to connect?

[DAVIDTV1 0]

Thanks Luke.

I am away for a couple of days but will try when I get home.

Did the logs reveal that the server is working OK?

[DAVIDTV1 0]

Hi Luke

 

I've tried using EMBY on my Android phone. The app displays my server but when I click on the server icon I get a message "Connection Failure".

 

I tried entering the server address 192.168.1.70 manually but got the same message.

 

Then I noticed on the server settings page that the server address had changed   to 192.168.1.106 so I tried entering that manually but again no luck. I attach my logs  in case that helps server-63574184442.txt

 

Thanks David

 

 

[Luke 42080]

If you enter that local address in a browser, does that work?

[DAVIDTV1 0]

I tried both 192.168.1.106 and 192.168.1.70 and got this Web Page not available 

 

 

[Happy2Play 9782]

You have to add the port also.

[DAVIDTV1 0]

Same result when I did http://192.168.1.70:8096/ and http://192.168.1.106:8096/

 

[ebr 16185]

Firewall...?

[DAVIDTV1 0]

I use Avast. Is there a problem with that?

[matt_ttam123 6]

Add an exception for avast, it usually likes to mess around with all that stuff or go into the firewall and allow all connections for it. I ended up moving my install to a dedicated pc with no av other than defender.

[DAVIDTV1 0]

Hi

 

I've been looking into a number of things. Firstly the only Firewall option I see in my (free) Avast is for me to upgrade to include a Firewall so I don't think that's a problem.

 

I've tried Portforwarding Emby having paid for Portforward Network Utilities. Unfortunately after I selected Emby and tried the automatic "Update your router" option, I got the message that it "could not log into your router"

 

I spoke to my ISP provider (Plus Net) about the problem and they tried Portforwarding 8096 and 8920 manually, however after selecting the these ports for Emby, when I tried to assign the application to a device I could not see either the Amazon Fire nor it's Mac Code on the list of devices. The Plusnet chap didn't regard it as a Plusnet problem and suggested I contact WD (as I store my video content on a WDMyBookLive Duo)

 

So it seems to me that my problem is that I can't get my router to Portforward Emby on either 8096 or 8920.

 

Does that make sense and can anyone help?

[ebr 16185]

It shouldn't be an issue with your router as you are working entirely inside your internal network (right...?).

 

Can you disable or un-install Avast temporarily?  We have had reports in the past of it interfering.

[puuto 3]

It is the Avast firewall. I have tried and tried to add exceptions but it never likes it. Disable the firewall and it connects no problem.