Subtitle problem for accented characters

[Luke 42077]

What operating system are you on and what version of Emby Server?

[Luke 42077]

For me, this is how they look. Does this look right?

 

[szimat 6]

Emby server is the latest beta, and running on Linux (Ubuntu Server 16.04). Client Windows 10 Pro, Chrome latest.

Your subtitles are correct (well, almost, since the encoding is not perfect, as the long accented characters are not proper, but it is quite commom). If I could get the way you have, that would be fine. It should be "élő" and "előtt" to be completely correct.

 

Sent from my Xperia Z3 Compact using Tapatalk

[anderbytes 141]

So issue is only on Linux servers, I believe

[Luke 42077]

Yea we're using the .net encoding api. Is it possible that it doesn't understand the "windows-1250" character set because something is not installed on the machine? Maybe there is just a dependency that is missing.

[speechles 2055]

What locale is the linux machine set to? Is emby reading them based on locale of machine, or encoding of the subtitle?

 

Windows-1250 is cp1250 on *nix. So you just alias one to the other. When it doesnt match anything, the encoding will fall back to locale. This might be the issue.

Edited September 2, 2016 by speechles

[Luke 42077]

Here is the issue:

 

https://developer.xamarin.com/api/type/System.Text.Encoding/

 

Windows 1250 is not baked into the .net framework, in other words, it has to be supported by the native system. The ones on the right with a * are baked into the framework, so we need to choose one of those.

[Luke 42077]

When I use windows-1252, the result looks the same so i will make that change for the next release and you should be good to go.

[Luke 42077]

@@Abobader can you try arabic subtitles on your synology server? Thanks.

[Abobader 3464]

@@Abobader can you try arabic subtitles on your synology server? Thanks.

 

Good day Luke,

 

I will test tonight and reply back, well done.

 

My best

[anderbytes 141]

When I use windows-1252, the result looks the same so i will make that change for the next release and you should be good to go.

Will this resolve the issues with Latin accents, too?

[Luke 42077]

Not sure yet. I will have to spin up a VM to test. But pob is already using 1252 so it might not.

[anderbytes 141]

Ok.

 

I asked about in which os you did your tests, in the other topic.

 

Have you seen those correct latin chars with a Linux Debian server ? Or Windows?

[anderbytes 141]

You can answer there, if you want, instead of here

[Abobader 3464]

Good day @@Luke

 

Internal subtitle are ok:

 

 

 

 

The problem with external subtitle:

 

 

 

 

 

 

I tried many titles for testing, all external subtitles (srt) have the above issue.

 

Test done on the web client on win 10 as client, the emby server on Synology (latest beta build):

 

 

 

 

 

Let me know if you want the test done on another client, like ET.

 

My best

[Luke 42077]

Thanks. And I'm guessing it's all OK with the windows server?

[Abobader 3464]

Thanks. And I'm guessing it's all OK with the windows server?

 

Yes buddy:

 

[anderbytes 141]

What about Linux Server?

[anderbytes 141]

Hello @@Luke ?

 

Is the problem only in Linux? Have you found anything based on my files I gave you?

[Luke 42077]

Still some open issues.

[anderbytes 141]

Okay

 

Just hope this will be eventually fixed

[rbanaco 2]

Just for information, I am using a Freenas jail for emby server and this problem is also present there with every pt-pt subtitles that are not modified with notepad++

[djhifi 56]

+1 for external subtitles in ANSI implementation.

 

Also getting ???? on accented characters while streaming (direct play is ok, of course). 5k and 500 tv shows with subtitles...wont recode them

 

System: Synology 1813+ (latest DSM)

EMBY: Community package

[rbanaco 2]

Well it looks like it works on Windows Server? I have to test it when I have time, to confirm.

[rbanaco 2]

True.. the problem is with FreeBSD server. I installed in Windows and it works. 

 

Any clues?