Windows 10 - Video failed to play

[mjktg99 35]

I just installed the latest Windows 10 Build and emby app.  On some of my movies, I am getting an error that says the video failed to play.  I can play the same movie through IE11 on Windows 10 just not the app.

 

Server log attached. 

server-63572046262.txt

[ebr 16169]

The store app?

[mjktg99 35]

The store app?

Yes, the store app.

[mjktg99 35]

I can also confirm that the app for Windows 8.1 works.

[GTiceman 1]

FrostByte, on 13 Jul 2015 - 10:29 PM, said:

You don't need to uninstall/reinstall the app to get the mkv line.  If you're on Win 10 just close the app, then delete the file Streamingprofile.xml and then restart the app.  It will recreate StreamingProfile.xml with the line for mkv support.  People who upgrade to Win 10 after installing the app may need to do this until a fix is made.

 

This worked like a charm on my one system, however my HTPC has the MKV line in StreamingProfile and it still says Video Failed to Play, while the same video plays on my SP3 just fine

Edited July 22, 2015 by GTiceman

[mjktg99 35]

Clean install of Windows 10 RTM and I am still getting video failed to play.

[FrostByte 5392]

Do you have a log file from the app itself that you can upload?

[mjktg99 35]

Do you have a log file from the app itself that you can upload?

 

Sequence: 129

Date/time: 2015-08-13T00:15:34.8406674+00:00

Level: ERROR

Thread: 3

Logger: PlaybackService

------------------------

The Amazing Spider-Man 2 : Media Failed Error: Windows.UI.Xaml.ExceptionRoutedEventArgs

------------------------

Session: {"PackageArchitecture":"Neutral","PackageFullName":"436337Illusions.com.MediaBrowser_3.4.2.337_neutral__77hd5e1v1hqs4","PackagePublisher":"CN=CA9FBA89-9B8C-4501-9177-37B89E41D3FF","PackagePublisherId":"77hd5e1v1hqs4","PackageResourceId":"","PackageVersion":"3.4.2.337","InstallationId":"ee3e4d89-41e5-4fb3-a7aa-6ad63ad344f2"}​