What to look for in logs?

[gjviii 48]

for the last few months, I have been having extremely long scan media times.  I have everything stored on a qnap nas, but I dont believe its a network issue as I can stream multiple movies on multiple devices simultaneously. it takes 1 plus hours for when just 1 or 2 tv episodes are added.  its gotten so bad I had to shut off live scanning and just let it scan when I sleep.   while its scanning, I have no access to my movies or tv shows.  i'm wondering if I have a some sort of corrupt file that slows he scanning process, but I dont know what to look for in the logs.  

Any suggestions on what I am looking for in the logs?

thanks in advance for any guidance.

[Luke 42079]

If you could post a server log in debug mode of a library scan that would be good. thanks.

[gjviii 48]

Please find the attached logs that I ran mid morning today after I deleted all of my server logs. I believe this should show only the scan that occurred.   This scan took 42 minutes and 17 seconds.  There was nothing added to the server since the previous scan, which I have scheduled to run each morning at 3:00am.

in an attempt to see what was causing the long scan times, I did see this "2015-07-09 11:33:34.2036 Warn - BaseItem: Unable to find linked item at path \\192.168.1.171\multimedia\movies\Dawn of the Planet of the Apes (2014)\Dawn of the Planet of the Apes 2014 720p WEB-DL x264 AAC - Ozlem.mp4" error in the logs, but when I browse to the dawn of the planet of the apes folder, there is no file named Dawn of the Planet of the Apes 2014 720p WEB-DL x264 AAC - Ozlem.mp4 there in the folder, but there is a sawn of the planet of the apes mp4 file there.  Just a different name, so I'm not sure why its looking for that file.

 

Other than that I have no idea what the logs are telling me or what else I need to look at to help me troubleshoot the delays

 

Again, Thanks for any assistance given

 

 

 

server-63571996799.txt

[ebr 16184]

Make sure you don't have any collections or play lists pointing to the old location (you do).

[gjviii 48]

Make sure you don't have any collections or play lists pointing to the old location (you do).

Okay, so I went with the approach that I really dont use my collections folder, so I uninstalled the boxset plugin thinking it would remove collections.  I then did a reboot and it appears I really messed something up as my scans took longer than before.  

Some f these response times seem odd  : 2015-07-09 21:00:19.7870 Debug - HttpServer: HTTP Response 200 to 127.0.0.1. Response time: 268.0153 ms.

 Url: http://localhost:8096/System/Info

 

New logs attached,  Can anything out of place be seen now?

 Thank you

server-63572071216.txt

[Luke 42079]

well the response times look normal to me. 268ms = 1/4th of a second. just need to see why the scan is taking a while, which is strange because in this log the scan isn't doing much.

[gjviii 48]

thanks for the look.   i'm running a fresh scan and will post the complete log once done. the above attached log, I stopped because I thought it stopped 

[Luke 42079]

the fact the server isn't logging anything leads me to believe that there's either something I'm just not thinking of, or there's something going on causing your disk i/o to be very slow for whatever reason.

[gjviii 48]

Sounds like I need to build a second server and see what happens.  That could rule out the server and put it on my network or NAS?

[Luke 42079]

you could either remove library paths from the existing one and add libraries from storage devices. or if you don't want to mess with the server install, then you could try doing that from another machine.