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whitman27
Posted

I am watching a movie that has forced subs and just noticed that some of them Are being cut off at the bottom.

The movie I am watching had black bars above and below and for some reason looks like anything g that would have been in the black bar area below is cut off.

Is there away to adjust them or have them up front?

 

When I play the movie outside of Emby they show up fine.

Will post screen shots in a sec

Whit

 

 

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whitman27
Posted

windows media player

 

556a6e852c0d8_mp.png

 

Emby

 

556a6e9e03906_embytheater.png

Posted

check to make sure your system dpi setting is at default 100%

whitman27
Posted

check to make sure your system dpi setting is at default 100%

Where would I find these settings in Emby? Or windows?

 

In Windows my res is at 1920 x 1080

And not sure where to find dpi settings

 

 

 

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whitman27
Posted (edited)

Found my DPI and it's set to smaller which is 100%

Which is the system default

 

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Edited by whitman27
whitman27
Posted

Why are the subtitles at a different level in WMP then in Emby?

 

 

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Posted

did the dpi setting not work? they're different because it's two different players, two different renderers.

whitman27
Posted

Dpi was already set to 100% in Windows 8 which is considered Small.

So I take it above 100%?

 

 

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Posted

no, default is best. i will have to check with our video player expert on this. i havent' seen this before with Emby Theater.

whitman27
Posted

I just moved it up above 100% and it didn't change anything so I have gone back to default

 

 

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whitman27
Posted

no, default is best. i will have to check with our video player expert on this. i havent' seen this before with Emby Theater.

Thanks Luke,

Let me know what you need from me and I will see what I can do

 

Whit

 

 

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whitman27
Posted

Also tested it in the Windows 8.1 App and the subtitles show up perfectly.

So this seems to be only happening in Theater.  Hope that helps.

whitman27
Posted

any update with regards to this?

Posted (edited)

There have been a few issues with subtitles. Not sure exactly what the problem going on is though. I have had issues with the entire video not playing or if I load them after it starts playing and have the issue you are having. I am sure they are trying to track down the issue.

Edited by Walter
  • 2 weeks later...
Posted

Thanks Luke,

Let me know what you need from me and I will see what I can do

 

Whit

 

 

Sent from my iPhone using Tapatalk

 

hello!!

I have exact same problem with emby theather last version 

in my lap

Tolerant
Posted

If you change the renderer from the default to MadVR it will work with subtitles fine, however MadVR does use a bit more processing power imo. It would be nice if there was a bigger selection of renderers to choose from because the default one looks grainy to me and the only way to get it to look good / normal was MadVR but I have no use for the bells and whistles it offers since I don't have a huge TV or 4k resolution etc.

  • 2 weeks later...
yardameus
Posted

Just noticed this with mine as well.

The Baron
Posted (edited)

I suspect that I had the same issue. 

 

I found that I could see the subtitles of the particular film/TV show that was having issue by changing the Render mode from EVR to EVR+ or vice virca, in the Video section of settings. Restart Theater for the changes to take effect and you should be able to see the subtitles that were not being displayed properly or not at all. 

 

Now, I am not at my system, so bare with me, but as a test, if you change the display mode from 'Touch Inside' (which will insure that the left/right borders of the image touch the sides of the screen) to 'Touch Outside'. Touch Outside will insure that the top/bottom borders touch the edge. If I got the terms the wrong way around my apologies. 

 

Anyway, with the top/bottom borders touching the edge of the screen, you will always see the subs, at least that is what I found, no matter what video is playing, if there was subtitle display problems or not... but that is not the long term solution, me thinks, unless you like that setting or you don't mind switching from EVR to EVR+ or vice virca when the situation requires it.

 

To fix the issue, I performed a clean uninstall and reinstall of Theater... However, you also need to remove any instance of the codex that is being used by Theater, so uninstall any preexisting codex and let Theater install a new clean version of itself and the codex it uses.

 

After that, I did not notice any issues with subtitles any more.

Edited by The Baron

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