Trakt Plugin: "input string was not in the correct format"

[MrWebsmith 598]

https://www.dropbox.com/s/xwiwpcfvfsvwaay/trakttaskerror.jpg?dl=0

 

I just got a brand new, completely blank starting trakt account. I'd like to be using this plugin again and I'm having a lot of issues with it running the sync task successfully.

 

 

"input string was not in the correct format" is the txt in the notification for the failure... i believe its something in my movies library, but i'd like a dev to comment/help please!

 

 

i use UNC paths/shares for my libraries.. im only using the plugin for 1 emby user.

 

 

dev server: Version 3.0.5610.18556

trakt plugin: 3.0.5584.22492

 

full log here: https://www.dropbox.com/s/vdp710ixdodqdp6/server-63567035186.txt?dl=0  (contains the code chunk below)

 

trakt xml (password removed):  https://www.dropbox.com/s/mjp4sg9ldqfmkxc/Trakt%20-%20Copy.xml?dl=0

 

 

update/more: if i exclude the movies library the task will complete (so just tv sync).. if that helps.  below seems to be the "meat" of the error but its gibberish to me

2015-05-12 13:50:18.4222 Info - App: Executing Sync library to trakt.tv
2015-05-12 13:50:18.6250 Info - Trakt: 34540 Items found for 'Matt'.
2015-05-12 13:50:18.6250 Info - App: HttpClientManager GET: https://api-v2launch.trakt.tv/sync/watched/movies
2015-05-12 13:50:18.6562 Debug - HttpServer: HTTP Response 204 to 64.9.5.132. Response time: 234.0004 ms.
	Url: http://mrwebsmith.webhop.me:8096/mediabrowser/ScheduledTasks/Running/b1a52e63d5fb09335557d4f1e6402299
2015-05-12 13:50:18.6874 Debug - HttpServer: HTTP GET http://mrwebsmith.webhop.me:8096/mediabrowser/ScheduledTasks?isHidden=false
	Ip: 64.9.5.132:3998. Headers: Host=mrwebsmith.webhop.me:8096,Connection=keep-alive,Accept=application/json, text/javascript, */*; q=0.01,X-MediaBrowser-Token=eb3d980543204c72bda7704568c7cd88,User-Agent=Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36,Authorization=MediaBrowser Client="Emby Web Client", Device="Chrome 42.0.2311.135", DeviceId="0b426a0447cdbc85661e326c903e8a6152da0b0f", Version="3.0.5610.18556", UserId="f23a949b5da2dd2cb526bf4fa8738d39",Accept-Encoding=gzip, deflate, sdch,Accept-Language=en-US,en;q=0.8
2015-05-12 13:50:18.6874 Debug - HttpServer: HTTP Response 200 to 64.9.5.132. Response time: 0 ms.
	Url: http://mrwebsmith.webhop.me:8096/mediabrowser/ScheduledTasks?isHidden=false
2015-05-12 13:50:18.7966 Info - App: HttpClientManager GET: https://api-v2launch.trakt.tv/sync/collection/movies?extended=metadata
2015-05-12 13:50:24.9898 Error - App: Error
	*** Error Report ***
	Version: 3.0.5610.18556
	Command line: C:\Users\Matt\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
	Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
	Processor count: 4
	64-Bit OS: True
	64-Bit Process: False
	Program data path: C:\Users\Matt\AppData\Roaming\MediaBrowser-Server
	Application Path: C:\Users\Matt\AppData\Roaming\MediaBrowser-Server\system\MediaBrowser.ServerApplication.exe
	Input string was not in a correct format.
	System.FormatException
	   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
	   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
	   at Trakt.ScheduledTasks.SyncFromTraktTask.IsMatch(BaseItem item, TraktMovie movie)
	   at Trakt.ScheduledTasks.SyncFromTraktTask.<>c__DisplayClass33.<FindMatches>b__32(TraktMovieCollected i)
	   at System.Linq.Enumerable.WhereListIterator`1.MoveNext()
	   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
	   at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
	   at Trakt.ScheduledTasks.SyncFromTraktTask.FindMatches(BaseItem item, IEnumerable`1 results)
	   at Trakt.ScheduledTasks.SyncLibraryTask.<SyncUserLibrary>d__23.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at Trakt.ScheduledTasks.SyncLibraryTask.<Execute>d__2.MoveNext()
	--- End of stack trace from previous location where exception was thrown ---
	   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
	   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
	   at MediaBrowser.Common.Implementations.ScheduledTasks.ScheduledTaskWorker.<ExecuteInternal>d__c.MoveNext()
	
2015-05-12 13:50:24.9898 Info - App: Sync library to trakt.tv Failed after 0 minute(s) and 6 seconds

Edited May 12, 2015 by MrWebsmith

[MrWebsmith 598]

bump.. did anyone take a peek at this yet?...

 

@@Luis or Luke.. if either of you have any thoughts on that error code/crash above.. is that the plugin or the trakt site (and ill follow up with them)

Edited May 15, 2015 by MrWebsmith

[MrWebsmith 598]

anything else, information wise, i can provide here to help?

[CBers 7450]

Did you see the DLL that @@Luis posted in the other thread ??

 

I also found a way of deleting your Trakt content: https://github.com/damienhaynes/TraktRater/releases

 

Worked OK for me.

[MrWebsmith 598]

ill try the new dll thanks cb!

 

this is a brand new/trakt account so i shouldnt have anything on the movies side to worry about...

[CBers 7450]

You can only try it.

 

Perhaps post in that other thread as well.

[Trevor68 70]

Same, trakt has not synced for months, so finally decided to look into it. Setup new trakt account, remove/reinstall plugin, try posted DLL, nothing seems to work, excerpt from log follows.

 

 

2015-06-14 12:20:14.3010 Error - App: Error
    *** Error Report ***
    Version: 3.0.5641.2
    Command line: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    Operating system: Microsoft Windows NT 6.1.7601 Service Pack 1
    Processor count: 4
    64-Bit OS: True
    64-Bit Process: False
    Program data path: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server
    Application Path: C:\Users\Theatre\AppData\Roaming\MediaBrowser-Server\System\MediaBrowser.ServerApplication.exe
    The remote server returned an error: (401) Unauthorized.
    MediaBrowser.Model.Net.HttpException
       at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsyncInternal>d__1e.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<SendAsync>d__7.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at MediaBrowser.Common.Implementations.HttpClientManager.HttpClientManager.<Get>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Trakt.Api.TraktApi.<GetFromTrakt>d__ba.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Trakt.Api.TraktApi.<GetFromTrakt>d__b6.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Trakt.Api.TraktApi.<SendGetAllWatchedMoviesRequest>d__74.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
       at Trakt.ScheduledTasks.SyncLibraryTask.<SyncUserLibrary>d__23.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Trakt.ScheduledTasks.SyncLibraryTask.<Execute>d__2.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at MediaBrowser.Common.Implementations.ScheduledTasks.ScheduledTaskWorker.<ExecuteInternal>d__c.MoveNext()
    InnerException: System.Net.WebException
    The remote server returned an error: (401) Unauthorized.
       at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
       at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
    
2015-06-14 12:20:14.3010 Info - App: Sync library to trakt.tv Failed after 0 minute(s) and 2 seconds
2015-06-14 12:20:14.3010 Debug - NotificationManager: Sending notification via Dashboard Notifications to user Theatre
2015-06-14 12:20:14.3010 Info - ServerManager: Sending web socket message NotificationAdded
2015-06-14 12:20:14.3010 Info - ServerManager: Sending web socket message ScheduledTaskEnded
2015-06-14 12:20:14.5770 Error - HttpServer: Error in SharpWebSocket: An exception has occurred while receiving a message.. Exception.Message: The header part of a frame cannot be read from the data source.
2015-06-14 12:20:14.5770 Debug - HttpServer: HTTP GET http://localhost:8096/Notifications/0f58f1dfe6b3e4dfb3db5bbb6d6fbefb/Summary
    Ip: 127.0.0.1:51398. Headers: Host=localhost:8096,User-Agent=Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0,Accept=application/json, text/javascript, */*; q=0.01,Accept-Language=en-GB,en;q=0.5,Accept-Encoding=gzip, deflate,Authorization=MediaBrowser Client="Emby Web Client", Device="Firefox 38.0", DeviceId="f0d4c862cd265fe6ff7b04503b439d14840b2eb7", Version="3.0.5641.2", UserId="0f58f1dfe6b3e4dfb3db5bbb6d6fbefb",X-MediaBrowser-Token=7cd31cfe490d466dbf7962363ac7a06f,Connection=keep-alive
2015-06-14 12:20:14.5800 Debug - SessionManager: Disposing session controller WebSocketController
2015-06-14 12:20:14.5800 Debug - HttpServer: HTTP Response 200 to 127.0.0.1. Response time: 4.0002 ms.
    Url: http://localhost:8096/Notifications/0f58f1dfe6b3e4dfb3db5bbb6d6fbefb/Summary
2015-06-14 12:20:16.3551 Debug - HttpServer: HTTP GET http://192.168.0.107:8096/dlna/e61fbadd4810685cf01c6edd424675cf/description.xml
    Ip: 192.168.0.107:51445. Headers: Cache-Control=no-cache,Connection=Keep-Alive,Pragma=no-cache,Accept=text/xml, application/xml,User-Agent=FDSSDP,Host=192.168.0.107:8096
2015-06-14 12:20:16.3721 Debug - Dlna: No matching device profile found. The default will be used. User-agent: FDSSDP.
2015-06-14 12:20:16.3721 Debug - HttpServer: HTTP Response 200 to 192.168.0.107. Response time: 21.0012 ms.
    Url: http://192.168.0.107:8096/dlna/e61fbadd4810685cf01c6edd424675cf/description.xml
 

 

 

[yardameus 221]

May be a seperate issue, but I created a new account to work with the new plugin, and any time I had the plugin installed, I had severe performance issues while browsing my library, on any client.  Old account wouldn't even connect with plugin.

[MrWebsmith 598]

is this plugin dead developmentally?  anyone ever try to take a look at this?

 

currently on dev: Version 3.0.5675.4156

 

i wondered if Bluray or DVD folder rips may be part of the problem so i hunted them all down and moved them out of my movie library, rescanned a couple times to confirm and then tried to include my movies library again in the Trakt config... BAM error comes up 6-8s into the task.. same exact error msg as above...   if i EXCLUDE that movie library and leave my TV library then the sync will complete.

 

 

Again, i need someone to look into this and at least point me at the offending movie/movies as i have no way of seeing what its doing movie by movie and where its failing.

 

hopefully someday this will be seen/fixed.

[BarryAmerika 24]

MrWebsmith, in hunting down a problem with the metadata scraper I managed to identify movie folders with two video files in them as the culprit. In a batch clean up a few years ago some duplicate movies were renamed and combined accidentally, plus I had some very old movie files that were split into CD sized files from the old days. Once I got rid of these scraping was able to complete.

 

This was before I installed the trakt plugin. Currently trakt seems to be fighting between my emby and plex servers to set and unset watched status but issues with the kodi plugin are not making this easy for me to problem solve.

 

I had to do full rescraping taking a few hours each time, and note folder modification dates a few times to identify the culprits and get scraping to complete. There is probably a much easier way to do this.

[MrWebsmith 598]

interesting and THANKS for another thing to search for.. i will check for any doubles... do you have local trailers in with your files? as certainly i have a ton (but i would think many users would also..) that are movie and trailer in the same folder.. but i will def do some more digging and see if anything jumps out at me along these lines..

[MrWebsmith 598]

with the newest (yesterday/today) trakt plugin update i  did a re-test of my issue here:

 

dev emby: Version 3.0.5676.39139

trakt version: 3.0.5676.35585

extra/NEW logging enabled in trakt settings

 

 

annndddd... my issue may be fixed???? ... i un-excluded my problem library (movies) and the task sync still is completing.. took about 2 mins.. i watched it.. i never got to to 100% but it never failed.. it sort of "skipped" from 40ish % to done... maybe thats good? maybe its just ingnoring my issue and not erroring out?? not a clue.. 

 

time to go see what the trakt website shows for my movies now.

 

ill keep testing and report back.

 

 

it looks from this log (where ive successfully run the sync task like 5 times in a row)... that its adding a few/sometimes up to 150 movies at a time.. so i may just run it a bunch over this weekend and see how it "fills in" 

https://www.dropbox.com/s/nauoyyjcz0vj6fd/server-63572806261.txt?dl=0

Edited July 18, 2015 by MrWebsmith

[BarryAmerika 24]

The skipping was what happened to me, only with metadata scrape not trakt. It was an error with the subtitle scraping that caught my attention and led me to realise it wasn't completing. And fortunately it was at 92%, nearly finished. There were problems due to a 3rd party scraper I ran on my library many years ago that I was finally getting around to correcting, banner shaped images for posters on the odd movie etc. My cumbersome method was to do a parent folder level search for .jpg, .tbn, .nfo etc and delete it all first.

 

As far as I can tell trakt is working exactly as it should for me.

 

There were no trailers in the folders. Duplicate video files were generally either the same thing and appended with (1) or similar. All were above the cutoff size of 150mb which was to do with ignoring or deleting samples but this is possibly a couch potato setting and nothing to do with emby.

 

Another thing to check for might be funny characters in folder or file names, like colons or slashes and such.