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No Media Info For Last 10 Movies Added


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martinbowling
Posted (edited)

I am running  3.0.5582.4 on a Windows Server 2012 machine and I added a few movies last night, it did a scan over night and didn't identify the movies (4 .avi, 6 mp4) I manually identified them and did an advanced refresh but I am still getting no media data, even after the server has scanned the  media again.

 

The files will play, they show up in the metadata manager. However the 5 in my one folder that are supposed to cloud sync all new items, they do not appear in the queue.

 

Would logs help?

Edited by martinbowling
Posted

yes certainly, thanks.

martinbowling
Posted

As an FYI I deleted all media paths, library.db, refreshinfo.db & mediainfo.db. Restarted server, re added media paths & added unc paths while at it and all seems to be well. Let me know if you would like latest set of logs. If I see it reoccur I will provide logs thanks!

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