someonewhoneedshelp 1 Posted April 16, 2015 Posted April 16, 2015 Can anyone help figure this error out? I get it every time I try to download and Install.
Luke 42081 Posted April 16, 2015 Posted April 16, 2015 what is it you're trying to install? what does the error look like?
someonewhoneedshelp 1 Posted April 18, 2015 Author Posted April 18, 2015 Windows Media Center Living room app v3.0.262 [attachment=7308:error.jpg] I hope you can help, I'm not getting anywhere on my own.
Luke 42081 Posted May 4, 2015 Posted May 4, 2015 Have you tried again? It looks like a component download may have failed at that time.
ebr 16186 Posted May 4, 2015 Posted May 4, 2015 Also see this from our FAQ section: Cannot Install Server or MBT/MBC
ebr 16186 Posted May 4, 2015 Posted May 4, 2015 Same as before What, exactly, did you do? Did you go through the cache clear process in the doc I linked? Exactly when is that message being produced?
someonewhoneedshelp 1 Posted May 4, 2015 Author Posted May 4, 2015 I cleared the cache, and the process halts halfway during the install after clicking on the setup file.
ebr 16186 Posted May 4, 2015 Posted May 4, 2015 And what kind of internet connection do you have? Where in the world are you?
someonewhoneedshelp 1 Posted May 4, 2015 Author Posted May 4, 2015 In North Carolina USA and Cable Internet
someonewhoneedshelp 1 Posted May 6, 2015 Author Posted May 6, 2015 Thank you, You guys are Awesome!!!!!! It works great 1
someonewhoneedshelp 1 Posted May 6, 2015 Author Posted May 6, 2015 I must have tried 50+ times and nothing. 1 day after I tell you my location it works, Go figure. All I can say is good for me. Thank you for your support, even if all you did was talk and ask me my problems. Very grateful SomeOneWhoHadaProblem. )))))))
notCharlie 0 Posted August 19, 2015 Posted August 19, 2015 Just created an account today to answer this. If you have a fresh install of Windows, please make sure that Windows updates are up to date. I don't know which one allowed me to download the emby software, but one of them did. I had tried to download it many times without success prior to doing this. I had already cleared the online app cache without success. The exact error I had was: Error Downloading package.There may be a problem communicating with the update server. Please try again. System.nullReferenceException Object reference no set to an instance of an object I tried the download on another PC in my house and it was successful. The first thing I tried was clearing the online app cache - no success. Tried a different browser - no success The next thing I tried, was to match the Microsoft Visual C++ installations for the PC that couldn't download, with the PC that did download. This changed nothing, even after a reboot. I purposely checked for any Windows Updates after this. I had about 30 to install. I just let them all install, then rebooted, then I was able to download the emby software successfully. If this proves to be a fix, then emby support should be supplying the client with a software requirements list. I can't seem to find one for emby. I don't plan on rolling back each individually to find which one is the cause, but if emby support want to be aware of this, I can provide a screenshot of the updates that did install.
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