Movie Theme Videos Plugin Questions and Support Thread

[Luke 42077]

On 10/16/2018 at 3:03 AM, tattoomees said:

plexignore confusion after  installed on my server what also runs plex my movies showing lots backdrops thumbnails , do i need that .plexignore on all my movie folders or i can just add it of root of movies folder ?

/home/user/media/movie

 new ignore features are coming:

 

[radeon 755]

On 01/08/2025 at 13:24, geowill76 said:

Hi Radeon

Installed the latest version and everything working perfectly, downloaded movie theme songs.  

Brill! Thanks for letting me know pal. I've pushed updates to the other plugins too. 

Edited August 3, 2025 by radeon

[Ranse 6]

Hello 
@radeon 
Question for you.
Your plugin works good most of the times  , but occasionally I would get Video Themes in Spanish ( or trailer is in English but has Spanish subtitles ).
Is there anything I need to check/fix on my end ?
For example The Accountant 2 has Spanish trailer , Invincible TV series has English trailer ( but Spanish subtitles)  
All my settings are set to English in Emby settings.

Correction, seems like Italian than Spanish  (The Accountat 2 at least)

 

Edited August 6, 2025 by Ranse

[Ranse 6]

@radeon

another one in Italian, A Working Man (2025) 
This makes  this plugin really unreliable...  Please provide a solution to this issue.
Going through my library one by one and finding these  are time consuming.
I do not have "Contributors Network" turned on.
 

[radeon 755]

Most themes arent language specific as they shouldn't have wording or speaking. Are you sure you haven't had the contribution network enabled at some point as I don't believe there are any with spoken language as part of the stock library. 

Just delete them, they won't download again 

[Ranse 6]

13 minutes ago, radeon said:

Most themes arent language specific as they shouldn't have wording or speaking. Are you sure you haven't had the contribution network enabled at some point as I don't believe there are any with spoken language as part of the stock library. 

Just delete them, they won't download again 

OK deleted all ( just in case there are some odd ones that I've missed) 
Do I have to something else just in case ? Like run library scan or restart the server ?

[Ranse 6]

@radeon

2025-08-06 11:00:14.208 Info HttpClient: GET http://www.mediafire.com/file/zdf10vze2o6euij

2025-08-06 11:00:14.341 Info App: Movie Theme Videos - Found movie theme video for Furiosa: A Mad Max Saga

2025-08-06 11:00:14.341 Info HttpClient: GetTempFileResponse url: http://download1503.mediafire.com/crvg5uhgcecgid6icf67RoNKavjFb-wcO9ZsfLnHXb3NqnZW5kBBuS_rGYjoKvbo-vHOZpuaSZseDOd6CX1-dNtWywIhj1U6qvSyImSnd55Y9lep4ApwuHmC11HRwB1ILpq-o-qYrn85IePJdqD7_0Q9784GTdQ3wQunnQC53tah/zdf10vze2o6euij/786892.mp4

2025-08-06 11:00:14.341 Info HttpClient: GET http://download1503.mediafire.com/crvg5uhgcecgid6icf67RoNKavjFb-wcO9ZsfLnHXb3NqnZW5kBBuS_rGYjoKvbo-vHOZpuaSZseDOd6CX1-dNtWywIhj1U6qvSyImSnd55Y9lep4ApwuHmC11HRwB1ILpq-o-qYrn85IePJdqD7_0Q9784GTdQ3wQunnQC53tah/zdf10vze2o6euij/786892.mp4

2025-08-06 11:00:15.285 Info App: Movie Theme Videos - Moving /var/lib/emby/cache/temp/ade327aa-b924-4da1-bdeb-3d1247475494.tmp to /emby/4K-Movies/Furiosa A Mad Max Saga (2024)/backdrops/theme.mp4

2025-08-06 11:00:15.292 Error App: Movie Theme Videos - Error downloading file from host

*** Error Report *** 

Getting some  errors , here is  an example from logs

[radeon 755]

I'd need debug pal 

[Ranse 6]

10 hours ago, radeon said:

I'd need debug pal 

@radeon

This is what I've done

Deleted everything from all 4 plugins.

Uninstalled the plugins, rebooted the server , installed the plugins rebooted again.

Let it do it's thing at night

And the results are :

TV Sugar (2024) French trailer 

TV Bad Monkey (2024) Italian Trailer

TV Hijack (2023) Spanish trailer

TV invincible (2021) Spanish subtitled trailer

TV Mythic Quest (2025) German trailer

Some movies where also in other languages...

Unsure what else to do to fix this at this point.

Please provide a solution or a refund since this is unusable at the current state.

"Contributors Network"  is not selected.

[radeon 755]

Not quite sure how you consider that unusable in its current state? It's downloading themes, that's what's it's designed to do. As for different languages, I've already explained themes with anything spoken aren't the norm and not part of the main themes without the contribution network so would suggest something is wrong with your config or the plugins/library.

Also not sure why you deleted everything? When I said delete them, they won't download again, surely you realised I meant the foreign ones?

Now, You'll have hit throttling within both the plugin and the host for the files now so you won't have even been able to download everything it has available and will need to wait for those to release before it will.

Your steps to remove all themes and plugins is also potentially problematic as you don't appear to have followed steps to ensure it'll search for them again as it relies on the emby library scans to work out what it needs to find. If you've deleted themes and not run a full library scan (and deleted the themes from the download filters) before running the plugins scheduled tasks again, it won't look for preexisting it current considers it had but aren't actually there. You also don't mention if there plugin config files were deleted.

So can we work through steps to diagnose the issue rather than your quite aggressive, "provide a solution or a refund" comments? You haven't provided debug logs like I asked and taken your own random steps to "delete everything", without consideration for what other issues that might cause? As you can imagine, there are steps to these things that make it far easier to work this stuff out, that really don't need to make it a guessing game. 

I ideally wanted a debug log from the error you had before this as the download passed both throttle checks and moved onto placement but still failed so would suggest a permission issue or something else going on but without the debug log, we won't know. 

Edited August 7, 2025 by radeon

[Ranse 6]

58 minutes ago, radeon said:

Not quite sure how you consider that unusable in its current state? It's downloading themes, that's what's it's designed to do. As for different languages, I've already explained themes with anything spoken aren't the norm and not part of the main themes without the contribution network so would suggest something is wrong with your config or the plugins/library.

Also not sure why you deleted everything? When I said delete them, they won't download again, surely you realised I meant the foreign ones?

Now, You'll have hit throttling within both the plugin and the host for the files now so you won't have even been able to download everything it has available and will need to wait for those to release before it will.

Your steps to remove all themes and plugins is also potentially problematic as you don't appear to have followed steps to ensure it'll search for them again as it relies on the emby library scans to work out what it needs to find. If you've deleted themes and not run a full library scan (and deleted the themes from the download filters) before running the plugins scheduled tasks again, it won't look for preexisting it current considers it had but aren't actually there. You also don't mention if there plugin config files were deleted.

So can we work through steps to diagnose the issue rather than your quite aggressive, "provide a solution or a refund" comments? You haven't provided debug logs like I asked and taken your own random steps to "delete everything", without consideration for what other issues that might cause? As you can imagine, there are steps to these things that make it far easier to work this stuff out, that really don't need to make it a guessing game. 

I ideally wanted a debug log from the error you had before this as the download passed both throttle checks and moved onto placement but still failed so would suggest a permission issue or something else going on but without the debug log, we won't know. 

@radeon

I have deleted all from plugin settings, I am not trying to be confrontational or aggressive, I need a solution for my issue.
As far as removing just foreign ones, my library is pretty big and I do not have a time to check every single item in it. 
That's why I have removed everything both from the Plugin and from the storage.

My server is on latest stable  Emby version ( 4.8.11)  running on Debian 12 stable.

With all the information I've provided,  what should I provide/do to get this sorted out?

[radeon 755]

At very least, we need to wait a few days for the throttle to clear. Just let the scheduled task run up as normal. 

Make sure you have your library scan up to date as the plugin scans are dependent on it. 

Delete the ones you've found and don't like and confirm they don't redownload as per the job of the filters. 

When throttled have cleared, pm me a debug log and also include your config files for the plugin. 

[Ranse 6]

20 minutes ago, radeon said:

At very least, we need to wait a few days for the throttle to clear. Just let the scheduled task run up as normal. 

Make sure you have your library scan up to date as the plugin scans are dependent on it. 

Delete the ones you've found and don't like and confirm they don't redownload as per the job of the filters. 

When throttled have cleared, pm me a debug log and also include your config files for the plugin. 

 

@radeon

"Delete the ones you've found and don't like and confirm they don't redownload as per the job of the filters."

OK  I will delete those that I've found,  unclear on job filters though - can you be more specific ? is it under scheduled tasks ? 
 

"When throttled have cleared, pm me a debug log and also include your config files for the plugin"

How can I check this ?

For config files for plugin, need more info - what exactly I need to provide ? 

 

Edited August 7, 2025 by Ranse

[Ranse 6]

@radeon

I've added some new content.

Still getting theme videos with spoken language ( this time it is english).

Please advise on what to do next.

I've sent you my plugin config files, let me if you need more info.

 

[Ranse 6]

@radeon

Got a few more with spoken  or wrong language.

Wonka (2023)

Spanish, please suggest what to do next.

I've removed the ones that are not correct like you suggested.

[Ranse 6]

@radeon
It's been almost two weeks , and I am facing the same issue.
I have got not replies from you, please cancel and refund my plugin purchase.

[radeon 755]

Sorry pal. Been busy with work recently. 

 

The plugins have provided the function they advertise, to download theme media to your collection. I appreciate you might not be happy with themes with different languages and whilst I acknowledge that isn't your assumed behaviour, and I do intend to look into it, they're not working outside of their advertised spec and you acknowledge the plugins have downloaded themes so they're working as per design. I intend to investigate downloads that I can only assume are from the contribution network when I can but I won't be supplying a refund.

 

Cheers

[Ranse 6]

33 minutes ago, radeon said:

Sorry pal. Been busy with work recently. 

 

The plugins have provided the function they advertise, to download theme media to your collection. I appreciate you might not be happy with themes with different languages and whilst I acknowledge that isn't your assumed behaviour, and I do intend to look into it, they're not working outside of their advertised spec and you acknowledge the plugins have downloaded themes so they're working as per design. I intend to investigate downloads that I can only assume are from the contribution network when I can but I won't be supplying a refund.

 

Cheers

OK where do I begin...

1. there is no clear description or information that this plugin may or may not download the themes in proper language or not, with no spoken language at all. 
I had to go over forum, pm you and check around for this 

2.there is no clear guide or setup like with the rest of official guides for Emby ( throttling , etc.,)

3. this is a paid plugin  on top of the Emby Premiere and as such , one would assume this would better tested and supported, and It should not require an end user jump over the hoops and wait for you replies in a matter of weeks.
At best this is half-baked solution, and just FYI I am not your pal, I am a paying customer.

4.I am not going you chase you for a refund, I am just shocked how bad the support is and this is a paid plugin, there are plugins over provided by 3rd party , i.e. comskipper I got more support from them than from you, and it was FREE.


 

Edited August 19, 2025 by Ranse

[radeon 755]

The plugin does exactly what it says: it downloads theme media into your collection. That’s what’s advertised in the catalog and on the website. Each listing also links to the FAQ, which covers setup and general questions. Nothing in the description promises language selection, nor has it ever been presented that way.

Every paid plugin requires Emby Premiere, that’s the Emby model, not mine. You also had a free trial to test the plugin and decide if it suited you. You went ahead with the purchase, which means you accepted how it works. To now demand that it function differently isn’t my responsibility.

The language issue you flagged is something I’ve already said I’ll investigate when time allows. That doesn’t change the fact that the plugin is functioning as designed. It isn’t grounds for a refund, and I won’t be issuing one. 

And on your "FYI, I'm not your pal, I'm your customer" line, thats just petty. If the issues you're now throwing at me is the word I opened with, you're not arguing about the plugin anymore, you're just looking for something to be offended by. Whether I call you pal, mate, or customer doesn't change the reality: the plugin is working as described.

I do however take on board that you’re a customer, and I’m not dismissing that. But being a customer doesn’t mean you dictate the development roadmap. I’m open to extending features and building in more formal handling of languages in the future, but that happens on my timeline, not yours. Right now, my availability is limited with work and family commitments in the middle of peak summer. That’s just reality. When I can put time into it, I will, but until then, the plugin stands as delivered and advertised.

Finally, pick one channel. Either message me privately or post in the forum thread, but not both. Switching between them is messy and unhelpful.

Edited August 19, 2025 by radeon

[Ranse 6]

@radeon

Right than you should perhaps make it clear somewhere, since I've seen a lot of questions about the language in the forum.

Your replies with "pal" arent professional or constructive after almost 2 weeks either, but whatever.

Keep the money, for everybody else who thinks to buy your plugin, hopefully it will be a good sign to avoid at all costs.

As far dictating the roadmap etc , this is BS and you know it.

I have send you the logs and confirmed many times that the contrib network is disabled.

If you can not commit to the support or being busy , may be you should also put it somewhere, beacuse this is a side hustle for you.

 

 

[Ranse 6]

@Luke@ebr can you address this issue? 

[radeon 755]

OK, so let me make this clear and final:

 

The plugin is working exactly as advertised. It downloads theme media. If you don't like what it downloads, you're welcome to delete them whilst leaving them in the filter list and they won't download again with the plugins still installed and the tasks running. That’s what it was built to do, and that’s what it does. It’s not broken, it’s not outside its scope, and nothing in the description ever promised language guarantees. That point has now been repeated enough times.

 

You had a free trial to decide if it suited you. You bought it anyway. That means you accepted the functionality as delivered. Buyer’s remorse doesn’t retroactively change the terms.

 

Support and feature requests are provided as and when I have capacity. This is development work done in my own time, not an enterprise service with SLAs attached. That’s been obvious from day one, and if you expected 24/7 support and a dictated roadmap for the price of a plugin, that’s an unrealistic expectation.

 

Dragging this across public threads and DMs, nitpicking over wording like “pal,” and now throwing around “side hustle” as if that’s some kind of revelation, none of that changes the reality: the plugin works, and it works as sold.

 

If you don’t like it, uninstall it and move on. But I’m not going to waste more time repeating myself. This conversation is closed.

[Ranse 6]

@radeon

Check the logs before closing the conversation if your not providing refund.

 

[dddccc 1]

Posted in the other thread by accident but found another good example - Jackie Brown (Tarantino crime film) pulled down "Snoopy" from the Charlie Brown Broadway musical. I checked the IDs associated with it in my emby and all point to Jackie Brown

https://thetvdb.com/movies/jackie-brown - https://www.themoviedb.org/movie/184-jackie-brown - https://www.imdb.com/title/tt0119396

On the idea of a reporting system - it would be nice to have if the community is there to make it actionable. I think for now I'd rather have context in the logs or a way to search the songs metadata so I could more easily replace things that didn't fit

[radeon 755]

You might be in the wrong place again haha. Isn't it songs rather than vids you have an issue with? This is movie vids. There is a support thread for each to attempt to avoid confusion. Looks like it needs some work. There is a good block of non contribution themes that have been checked. I want to look at language and incorrect theme support again in the future as it looks like it may be becoming a problem for some. I don't tend to find many wrong from the ones I have in my own collection and I do use these plugins personally and do filter out the crap when I see them pop up.