Unable to remove or Install

[pauld70 1]

MediaBrowser just stopped working for me this week, tried to un-install it & I get an error something like "can't stop service is it running" I decided to re-install instead in the hope that would fix my problems. On install I get

 

could not move system directory to backup System.IO.IOException Access to the path C:\Users\Paul\AppData\Roaming\MediaBrowser-Server\System is denied

 

MediaBrowser does not get installed.

 

i was running the Beta version & tried to re-install the current Beta.

 

Thanks

MediaBrowser.Server.Installer.exe Information: 0 : Creating install session for server
MediaBrowser.Server.Installer.exe Information: 0 : Installing Media Browser Server
MediaBrowser.Server.Installer.exe Information: 0 : Attempting to retrieve latest version of MBServer
MediaBrowser.Server.Installer.exe Information: 0 : Found 1 versions.  Will choose latest one of Beta class
MediaBrowser.Server.Installer.exe Information: 0 : Version is 3.0.5518.7
MediaBrowser.Server.Installer.exe Information: 0 : Shutting down running server MediaBrowser.ServerApplication
MediaBrowser.Server.Installer.exe Error: 0 : Error attempting to shut downs server.  Installation will continue. The operation has timed out
MediaBrowser.Server.Installer.exe Information: 0 : Downloading Media Browser Server version 3.0.5518.7
MediaBrowser.Server.Installer.exe Information: 0 : Successfully downloaded version 3.0.5518.7
MediaBrowser.Server.Installer.exe Information: 0 : Starting extract package.
MediaBrowser.Server.Installer.exe Information: 0 : Creating backup by moving C:\Users\Paul\AppData\Roaming\MediaBrowser-Server\System to C:\Users\Paul\AppData\Roaming\MediaBrowser-Server\System.old
MediaBrowser.Server.Installer.exe Error: 0 : Error creating backup. Access to the path 'C:\Users\Paul\AppData\Roaming\MediaBrowser-Server\System' is denied.
MediaBrowser.Server.Installer.exe Error: 0 : Final extract failure.  Installation aborting.

[ebr 16184]

Have you tried restarting the machine?

 

Looks like something is holding a lock on something in that folder.  Could be an instance of the service still running.