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Accessing options causes app to crash or logout


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saitoh183
Posted

I was having a look at my settings in W8.1 app and it will crash or logout when i access a second setting.

 

Steps i took :

 

Open sync to see jobs

Close setting

Open any other settings (preference or sync)

App crashes (closes) or just logs out

 

Sometimes it doesnt happen like that either i could be browser library and then decide to open preferences and it just shuts down the app. When i try to view logs, the app hangs and just closes.

 

Where are the logs located on the C drive? 

7illusions
Posted

%APPDATA% \Local\Packages\436337Illusions.com.MediaBrowser_77hd5e1v1hqs4\LocalState\MetroLogs

saitoh183
Posted

@@7illusions

 

did you find anything in the log?

Posted

Am noticing the same issue, doesn't matter if it is a Desktop, Surface Pro, or a tablet.

 

Odd.... eventually on the Surface Pro it would work.

7illusions
Posted

No. Was there any log with the name "FATAL" in it?

saitoh183
Posted

No. Was there any log with the name "FATAL" in it?

 

@@7illusions

 

 

No and i cant seem to reproduce the error anymore...might have just needed to reboot my tablet...will keep you posted

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