Jump to content

No connection after Beta update


Recommended Posts

roberthleeii
Posted

after upgrading to the Beta (3.0.5518.0) today i cannot seem to connect to my server from my devices. I have tried the different IP address and the app.mediabrowser.tv to connect and nothing seems to work except for my server.

server-63559170727.txt

Posted

after upgrading to the Beta (3.0.5518.0) today i cannot seem to connect to my server from my devices. I have tried the different IP address and the app.mediabrowser.tv to connect and nothing seems to work except for my server.

 

I had the same issue. A complete backup of the installation directory and whatnot, and then a full uninstall/reinstall fixed it. I had changed the public/local HTTP port to TCP:80, I notice that that setting doesn't take effect now. I wonder if that had anything to do with why I had issues. Did you change your default port?

roberthleeii
Posted (edited)

I had the same issue. A complete backup of the installation directory and whatnot, and then a full uninstall/reinstall fixed it. I had changed the public/local HTTP port to TCP:80, I notice that that setting doesn't take effect now. I wonder if that had anything to do with why I had issues. Did you change your default port?

 

Thank you!

 

I have not changed any ports. What all needs to be backed up and how do I replace it once I re-install?

Edited by roberthleeii
Posted

Thank you!

 

I have not changed any ports. What all needs to be backed up and how do I replace it once I re-install?

 

I didn't replace, I just kept for later when this gets fixed. I set it up from scratch after I was sure that I had backed up what I needed. The directory I backed up before I nuked from orbit was this:

 

C:\Users\[username]\AppData\Roaming\MediaBrowser-Server

roberthleeii
Posted

Any other ideas. I really dont want to start over with my server.

Posted

I had the same thing but realised all by bookmarks to the dashboard, etc were now incorrect as the web address to these pages has changed.

Happy2Play
Posted

I had the same thing but realised all by bookmarks to the dashboard, etc were now incorrect as the web address to these pages has changed.

Just saw this with v3.0.5518.2. 

Posted (edited)

Just noticed the same.

 

Looks like the original long URL has been deprecated in favour of the short URL.

 

.

Edited by CBers
roberthleeii
Posted

Thanks for the replies but I still can't get this to work. It is not just the web address that is not working. I can't get my tablets, rokus, or phones to connect with the apps. I have double checked the addresses and port numbers. I also tried using mediabrowser connect and that does not work either. Mediabrowser connect or the ip address work in the windows 8.1 app on the same computer that the server is installed on.

Posted

Are you saying any client "that is not on the server" cannot connect?

 

Are you sure there are no firewall rules that have popped up to block it?

 

What server OS is it?

roberthleeii
Posted

Are you saying any client "that is not on the server" cannot connect?

 

Are you sure there are no firewall rules that have popped up to block it?

 

What server OS is it?

Yes. No clients that are not on the server can connect.

How can I check the fire wall. Would an update change firewall settings.

Server is a windows 8.1 PC with all updates.

Posted

An update shouldn't have changed the firewall rules but that's not to say something else didn't.

 

Control panel -> Windows Firewall -> Allow an app through the Firewall 

Posted

You could always try using the system backup folder to see if that restores functionality. Navigate to C:\Users\username\AppData\Roaming\MediaBrowser-Server

 

Inside of here you will see two folders, system and system.old. Make sure mediabrowser is shut down, rename system to system.backup and rename system.old to system 

 

Launch mediabrowser. This should help you retain your settings and setup, and put you back to last version before it updated. Perhaps something got interrupted during the upgrade process.

roberthleeii
Posted

You could always try using the system backup folder to see if that restores functionality. Navigate to C:\Users\username\AppData\Roaming\MediaBrowser-Server

 

Inside of here you will see two folders, system and system.old. Make sure mediabrowser is shut down, rename system to system.backup and rename system.old to system

 

Launch mediabrowser. This should help you retain your settings and setup, and put you back to last version before it updated. Perhaps something got interrupted during the upgrade process.

I wonder if this will work now that I updated again. I saw that there was another update this morning so updated hoping it would fix it like it has for some past beta problems and it is still acting the same.

Posted (edited)

I wonder if this will work now that I updated again. I saw that there was another update this morning so updated hoping it would fix it like it has for some past beta problems and it is still acting the same.

 

Unfortunately, probably not, because system.old would have been the broken one already. One thing you can try is move those system folders to someplace else for the time being leaving everything else. Download and install the release version which is version 3.0.5490.2

Edited by BAS
roberthleeii
Posted

So I deleted the system folders and reinstalled the release version. It auto updated to the beta and still did not work. So I deleted them again after changing my update preferences to release and everything seems to work fine as long as I stay on the release version

Posted

there was one person who had a similar problem weeks ago with the dev release. it ended up being firewall related, although i don't recall the specifics.

roberthleeii
Posted

there was one person who had a similar problem weeks ago with the dev release. it ended up being firewall related, although i don't recall the specifics.

What should I do? What changes do I need to make to my firewall?

Posted

Yeah, if your firewall or other anti-malware rules were specific to the urls in use, those are changing with this release which may explain the issue.

Posted

I have exactly the same issue. Everything was working ok then i updated to the latest server beta and now none of the clients can access the server. The clients that are on the same pc as server work fine but ipad, roku and other pc's can no longer access the server.

roberthleeii
Posted

Well I went in to the firewall and opened up everything that said media browser and upgraded to the beta again. It all ses to be working now. I guess that was all it was.

Posted

Well I went in to the firewall and opened up everything that said media browser and upgraded to the beta again. It all ses to be working now. I guess that was all it was.

Thanks that did the trick. I'm sure all the mediabrowser apps were already set to open so something in the update must have changed it.

Posted (edited)

I posted about this in another thread here when i had the same issue, it appears the URL changed after the last update, try server-ip:port#/web/dashboard.html it seems to be using a shorter address now.

Edited by XiaNYdE
Posted

If you are on 3.0.5518.3 then all of the url's you've been accustomed to in the past will still work

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...