Fire Stick TV 4K MAX DTS-HD MA (DTS:X) pass-through is not working

[N1N1 4]

Hello.

unless a very new release already fixed it in last 2 months, I also experience the same on my Fire Stick 4K MAX last gen. I use both native emby app + android sideloaded, same effect.
I also have previous fire stick 4K Max where issue is little bit different. Sound is working, but more and more desync while playing.

Reading other posts, I tested to install Kodi in relation with emby.

In this way this works perfectly fine

but I do not like the Kodi experience 

[Luke 43585]

4 minutes ago, N1N1 said:

Hello.

unless a very new release already fixed it in last 2 months, I also experience the same on my Fire Stick 4K MAX last gen. I use both native emby app + android sideloaded, same effect.
I also have previous fire stick 4K Max where issue is little bit different. Sound is working, but more and more desync while playing.

Reading other posts, I tested to install Kodi in relation with emby.

In this way this works perfectly fine

but I do not like the Kodi experience 

Hi, you're trying to pass through dts-x?

[N1N1 4]

yes, all is pass through, and DTS HD MA does not work

I was just updating to emby 3.5.75 to confirm it's still not working.

what can I do to provide more details about this ?

[Luke 43585]

@N1N1I've extracted your issue to a separate topic since you also mention dts-hd ma. this is not normal.

Please attach the Emby server log from when the problem occurred:

How to Report a Problem

Thanks!

 

[N1N1 4]

here is the log from few minutes before I start emby on my fire stick

please notice my daughter is also using emby at the same time and playing a movie with transcoding

on my end I first started American Psycho in AC3 to check it works, then I tried with another file in DTS-HD MA and no sound embyserver.txt

[Luke 43585]

Well I see transcoding. You're not going to get dts passthrough when that is happening. the log is truncated, but did you explore the stats feature in the video player to learn why it was transcoding?

Once we solve that, then you should get your pass through.

 

[N1N1 4]

the transcode is used by my daughter on her laptop, not me. she already started to watch before I post ...

I'm sorry I thought you were able to segregate messages

Do you want an only log with my playing ?
 

[Luke 43585]

OK then yes I do see the direct play. So the next step is can you please provide a log from the app?

Thanks !

[N1N1 4]

well, I will need to find a way to retrieve logs from my Fire Stick
please wait a moment as I never did this yet 

[N1N1 4]

I'm sorry I cannot manage to retrieve log files from my stick.

from Emby app, I see the logs, but I cannot share them as there is no option for me to share from my stick

I also tried to install anExplorer, but even with giving it the proper authorisations to all files from Stick parameter menu, I cannot access the android folder (nor obb).

Is there any way to use share fonction from emby app on fire stick ?