evanover 3 Posted yesterday at 03:39 PM Posted yesterday at 03:39 PM Have been unable to get a backup for about a month. Error message attached and logs embyserver-63929865600.txt hardware_detection-63929854164.txt Error Mressage.txt 1
sa2000 881 Posted yesterday at 05:46 PM Posted yesterday at 05:46 PM (edited) 2 hours ago, evanover said: Have been unable to get a backup for about a month. Error message attached and logs Are there any other application failures with insuffcient system resources? The log provided does not cover the time when the backup would have run I am intrigued you have some application running on the emby server PC and making the following requests to the server: GET /.amplifyrc GET /.aws/.env GET /.aws/config GET /.aws/credentials GET /.aws/credentials.bak GET /.boto GET /.claude/settings.json GET /.claude/settings.local.json GET /.cursor/mcp.json GET /.docker/.env GET /.docker/config.json GET /.docker/laravel/app/.env GET /.env GET /.env.anthropic GET /.env.aws GET /.env.backup GET /.env.bak GET /.env.dev GET /.env.development GET /.env.dist GET /.env.docker GET /.env.example GET /.env.live GET /.env.local GET /.env.old GET /.env.openai GET /.env.php GET /.env.prod GET /.env.production GET /.env.sample GET /.env.save GET /.env.staging GET /.env.swp GET /.env.test GET /.env.testing GET /.env~ GET /.env-example GET /.env-sample GET /.git/config GET /.git/index GET /.git/logs/HEAD GET /.git/logs/refs/heads/main GET /.git-credentials GET /.github/workflows/deploy.yml GET /.gitlab-ci.yml GET /.gitmodules GET /.htaccess GET /.netrc GET /.npmrc GET /.s3cfg GET /_profiler/phpinfo GET /actuator/env GET /admin/.env GET /api/.env GET /api/actuator/env GET /api/phpinfo.php GET /api_keys.json GET /app/.env GET /application/.env GET /appsettings.Development.json GET /appsettings.json GET /appsettings.Production.json GET /auth.json. Headers: Content-Type=text/plain, Date=Tue, 10 Nov 2026 03:27:15 GMT, Server=UPnP/1.0 DLNADOC/1.50, Content-Length=41, Cross-Origin-Resource-Policy=cross-origin, Private-Network-Access-Name=MEDIASERVER, Private-Network-Access-Id=0063acce4a1f4753b19b78a49d8aa39 GET /back/.env GET /backend/.env GET /backup/.env GET /cms/.env GET /composer.json GET /config.env GET /config.json GET /config.php GET /config.yaml GET /config/.env GET /config/aws.yml GET /core/.env GET /credentials GET /credentials.ini GET /credentials.json GET /database.sql GET /demo/.env GET /dev/.env GET /docker-compose.yml GET /Dockerfile GET /env GET /env.txt GET /frontend/.env GET /info.php GET /laravel/.env GET /media/.env GET /new/.env GET /old/.env GET /phpinfo GET /phpinfo.php GET /production/.env GET /public/.env GET /secrets.json GET /sendgrid.env GET /sentry.properties GET /server/.env GET /server-info GET /settings.json GET /settings.php GET /src/.env GET /staging/.env GET /storage/logs/laravel.log GET /test/.env GET /v1/.env GET /v2/.env GET /vendor/composer/installed.json GET /web.config GET /web/.env GET /wp-config.php.bak GET /wp-content/debug.log These requests all came to the server between 2026-11-09 21:27:15 and 21:27:16 and the originating IP Address is the server PC itself Some malware running on your PC ? Or explain it if you know what this is. With regards to the back up failure, could you get me the number of files and folders and size of this folder - just select the folder, right click and select Properties C:\Users\evano\AppData\Roaming\Emby-Server\programdata\metadata\people\b and then do the same again for the parent folder C:\Users\evano\AppData\Roaming\Emby-Server\programdata\metadata\people so size, number of files and number of folders The backup appears to have failed during the backup of this area Would it be ok for you to share with me the Windows System and Application event logs ? If ok, run eventvwr.exe, expand Windows Logs, Select each of Application and System event logs and for each, right click Save All Events As and save as evtx files eg Application_2026-Nov-10.evtx and System_2026-Nov-10.evtx - wait for the saves to complete and then zip and send me by PM Other relevant info: Size of the Windows Virtual Memory Page File This PC > Properties > System > About - Advanced System Settings -> Advanced tab -> Settings > Advanced : Virtual Memory and from Task Manager - Performance view / screenshot of the Memory and CPU pages Edited yesterday at 05:49 PM by sa2000
Neminem 1984 Posted yesterday at 06:21 PM Posted yesterday at 06:21 PM (edited) To me this looks like ops backup location is on a NAS. I have tried that some years ago, and it was to slow, to complete. Setting is to local storage, and then moving it after the fact, went well. Insufficient system resources exist to complete the requested service. : '\\MYCLOUDEX2\Public\Emby\embyserver-backup-full\metadata\people\B\Bill McMillian' That's can pose issues. Edited yesterday at 06:24 PM by Neminem
sa2000 881 Posted yesterday at 06:22 PM Posted yesterday at 06:22 PM We do not have the log file - i assumed that maybe the backup location
sa2000 881 Posted yesterday at 06:23 PM Posted yesterday at 06:23 PM but it could be the same - resources on the NAS ?
sa2000 881 Posted yesterday at 06:23 PM Posted yesterday at 06:23 PM The event log will show me if it is windows resources
Neminem 1984 Posted yesterday at 06:25 PM Posted yesterday at 06:25 PM I did edit my post while you just posted. 1
Neminem 1984 Posted yesterday at 06:27 PM Posted yesterday at 06:27 PM But I agree you need prober logs.
sa2000 881 Posted yesterday at 06:43 PM Posted yesterday at 06:43 PM If this error is from the NAS then would be useful to have the /var/log/kern.log and /var/log/kern.log.1 just after a backup failure (together with the embyserver log for the time) Would need to use ssh through putty or winscp to get a copy of the file
evanover 3 Posted yesterday at 11:02 PM Author Posted yesterday at 11:02 PM Just got home here are the directory sizes you requested. Will get the rest later. there is nothing running except emby and AnyViewer since it is a headless unit. my desktop backs up to the same NAS at 3am which is a 3 Tb backup. the backup worked until about a month again.
sa2000 881 Posted 22 hours ago Posted 22 hours ago 2 hours ago, evanover said: Just got home here are the directory sizes you requested. Will get the rest later. there is nothing running except emby and AnyViewer since it is a headless unit. my desktop backs up to the same NAS at 3am which is a 3 Tb backup. the backup worked until about a month again. Thanks - so at the time of the failure, the backup process was executing commands to backup 74,105 files in 58,224 folders and got as far as a folder with data for 3.040 people (actors, artists etc ...) in 2227 folders. If the insufficient system resources error originated from the WD OS, it is very possible that the WD NAS had insufficient memory to handle that large directory contents copy. You could enable debug logging in emby server (server dashboard / server settings / logs / settings) and then open up Scheduled Tasks in the settings side bar and click on the start button for the "Emby Server Backup" task. That will run the backup. When it finishes with an error, get the embyserver.log See if you can get ssh working and then using winscp, connect to the NAS with the sshd admin user and download the /var/log/kern.log and the preceding log file /var/log/kern.log.1 If the issue is to do with the amount of metafiles and files for people, you could confirm that by adjusting the backup settings to untick the metadata/people box and save the changes and then rerun the backup to see if it succeeds now
evanover 3 Posted 21 hours ago Author Posted 21 hours ago Have enabled debug loging on both the NAS and Emby. So hopefully it will tell me something. The NAS log have no usage with processor or memory usage above 25%. The event logs on Windows shows nothing for the backup time frame. Loging resources for the server but with 64 Gigs memory on the server and and a 2.5 gig path between server and NAS the bottle neck got to be Emby and the backup plugin. Can run 4 movies transcoding at the same time with no hiccup.
sa2000 881 Posted 21 hours ago Posted 21 hours ago Lets see if the /var/log/kern.log has any errors at the time of the insufficient resources - assuming it is from the NAS and not windows
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