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AnikleinHazel
Posted

I don’t have a server linked to my account, and I haven’t received a reply to my emails.

AnikleinHazel
Posted

I’ve already done all of that. But my TV shows “Add Server,” and next to it, it says “Download.”

I’m not getting any help at all from the Emby administrator. I’ve purchased an annual subscription, but I still can’t access the server.

Neminem
Posted

Did you install your own server, with your own media, on your own hardware ?

Your options are 
(1) install a server.  

Quick Start 

(2) ask a friend who runs a server to let you use theirs.

(3) access an illegal server ( Paid service ) (no further instructions here) And that is against the Emby TOS, so nobody can or will help you with that, sorry.

If (2+3) someone else's have a talk with them.

Emby does not host your server and do not supply media files.

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