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Please Add "Alert > Failure" Info Too


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Posted

I'd like to reference this really [8 yr] old thread which my similar [2 yr old] thread was also folded into [last update to the thread] as the precursor to this request:

I know that inclusion of Errored Recordings are included in the Alerts list now. Big Thank you for finally adding that [lets be honest, it took a long time since the 1st request until added]. I find it invaluable. I use it often. I include it in bug reports in the Beta Server section when appropriate. This request is to make an enhancement / improvement on it:

The "Recording of ... started ..." and "Recording of ... completed ..." records include the Channel Name and Number if one clicks the "i" and summary dialog-box opens. 

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However you can see in the the red alert records that they do not include a "i" info icon with the add'l useful info. The vitally useful info I need immediately upon seeing a failed recording alert is the Channel Name and Number.

One has to go into the enormous log file, download it because it's too large to interact with in the browser, then search for the title of the recording, and from that figure out which channel is failing. And only then can I figure out if it's an IPTV channel unavailable, for what reason and fix it, or an OTA channel served by HDHomeRun then go and fiddle with multiple antennas positioning until the channel begins to work again with a good signal.

That last corrective part is mandatory.  The work to go get the logfile and locate what is failing within it is not; it should be unnecessary. The alert should include the Channel Name and Number.

It would be extremely useful/helpful that the alert records would also include the "i" clickable icon and show the dialog box when clicked that includes the Channel Name and Number that's behind the failure.  Hope it can be added quickly.  Thank you for your continued great work.

 

Posted

Hi, yes certainly we can add this. Thanks

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