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Emby Mobile (Android) fails to come up on Samsung S10 5g.


Go to solution Solved by Luke,

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brianread108
Posted

Just moved from an S9+ to an S10 (Android 12). 

It worked fine on my own Emby Server (linux based) on the S9+, but now on the S10 I get a flash of "searching for emby server", then it sits on the splash screen for ever. No opportunity to put in the server details.  I am connected locally via the Wifi.

Tried rebooting the server, and deleting an re-installing the emby mobile app. S10 updated from S9 by Smart Switch.

 

 

brianread108
Posted

After some LLM searching  I cleared the App Storage and the Cache for Google Play Book, but it still fails to connect.

I then connected using Mobile Firefox to the server via its IP and  port 8096, and was able to connect ot the server ansd play something. However after this the mobile app still did not work!

 

Posted

HI, what version number of the app do you have installed?

brianread108
Posted (edited)

Version number is 3.5.55 - straight from google play store.

Edited by brianread108
typo
Posted

You should be able to cancel the loading and click to add a new server manually and then enter your server information. Can you please try that? Thanks.

brianread108
Posted

The "seaching for..." dialog only comes up for about 3-4 seconds, I can hit cancel, but it still just goes baclk to the splash.

Posted

OK can you try sideloading our latest test version: 

That should be in the store soon, but for now, it would be helpful if you can try that. Thanks !

brianread108
Posted

Installed 3.5.71, no "searching for .." (just a brief circle cursor), then hangs on splash.

  • Solution
Posted

HI, can you please try 3.5.72? thanks !

brianread108
Posted

Yes that worked - many thanks.

  • Thanks 1

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