Emby not picking up new episodes

[ianmcleish 6]

Hi, I don't even know where to start with this one.

 

Running Emby Server 4.10.1.0 on Unraid. Using the Arrs.

There may be other series I am not aware of but the one I noticed is that South Park Season 29 only shows the first episode. Sonarr reckons it has the first three, and I can see the files in the data/media/.........../Season29 folder, but Emby cannot. I have checked file permissions manually and also ran a docker safe new permissions.

Multiple library scans have not picked these up. 

Could anyone suggest even where to start? Is it a Sonarr issue, or an Emby issue.

Any suggestions? I would be most grateful!

Ian

[GrimReaper 5223]

How are your files named and organized?

[ianmcleish 6]

same as they always were - each episode in the season folder. I checked other seasons and the structure is the same.

As an aside, I fired up Jellyfin and it can see them.

Each season folder is structured as this;

/mnt/user/data/media/tv/South Park/Season 29/ 

Then the file, this one is not showing up;

South Park - S29E02 - Billionaire Weenietown WEBDL-1080p [IMDB-tt0121955].mkv

[GrimReaper 5223]

54 minutes ago, ianmcleish said:

this one is not showing up;

South Park - S29E02 - Billionaire Weenietown WEBDL-1080p [IMDB-tt0121955].mkv

For test purposes, I'd dump that "[IMDB-tt0121955]" from the name as ProviderID's in episode filenames serve no purpose in Emby - rename, rescan, see what gives.

Edited October 19 by GrimReaper

[ianmcleish 6]

That didn't make a difference, but thanks for the suggestion. I did go through and chack the api keys, one of those was wrong - I had the port wrong - it was set to 8098, which is Jellyfin.

I have sorted that, and am running a full scan.

Would removing the tv shows folder from emby and re-adding it do any harm??

[Luke 43549]

That should be fine. Let us know how that goes. Thanks.

[IAmHugh 102]

See my latest thread cause I just ran into on the beta for Linux where recently added media would have metadata grabbed. No images, no show or movie info. Rolled back to a previous beta and all's good again. Been a long while since I've seen the behavior, but it has happened before. Seems that for some reason Emby will not or cannot connect to the net to retrieve the info. I just updated the beta to 4.11.0.9 and all is working again.

Admin this post is not a mistake. I accidentally stuck it in my thread, but it was suppose to go here. Please do not remove it thinking it was put here by mistake.

Edited October 19 by IAmHugh

[pwhodges 2132]

1 hour ago, IAmHugh said:

it was suppose to go here. Please do not remove it thinking it was put here by mistake.

Why?  Your post is talking about a different issue from the subject of this thread, and adding out-of-context posts just messes things up.

Paul

[IAmHugh 102]

10 hours ago, ianmcleish said:

Hi, I don't even know where to start with this one.

 

Running Emby Server 4.10.1.0 on Unraid. Using the Arrs.

There may be other series I am not aware of but the one I noticed is that South Park Season 29 only shows the first episode. Sonarr reckons it has the first three, and I can see the files in the data/media/.........../Season29 folder, but Emby cannot. I have checked file permissions manually and also ran a docker safe new permissions.

Multiple library scans have not picked these up. 

Could anyone suggest even where to start? Is it a Sonarr issue, or an Emby issue.

Any suggestions? I would be most grateful!

Ian

And I QUOTE the above. Sure sounds like it could very likely be what pops up from time to time to me, so no it is no out of context.

[ianmcleish 6]

3 hours ago, Luke said:

That should be fine. Let us know how that goes. Thanks.

I totally messed up, and had to install a backed up version, running a full library scan now, but removing and re adding the TV folder didn't make Emby see those episodes.

[HawkXP71 139]

Just to state something that burned me before. 

Check to see if you have a downloaded nfo file already in the directory.