Poor playback performance on Roku apps

[trevoragifford 1]

I've noticed poor playback performance on the Roku apps that has progressively gotten worse. It has recently gotten nearly unusable on Roku for me. 

When I select a title for playback, the app will sit and buffer on 13% for 30 seconds to a minute before actually starting playback. In some cases it will then be playing with video and audio out of sync, and I'll need to 'Attempt playback correction' 1 or 2 times, which also takes a while to process. In other cases it will look like it has started playback, but it will just be a black screen. These are direct plays on the local network. It seems to be worse for movies than shorter tv episodes.

On other client apps (iOS, Chrome Web Browser), playback starts nearly instantly. It only seems to be Roku I'm having issues with.

I've attached my embyserver log, and I sent the logs from Roku after triggering the issue. User Trevor attempted to start playback of '28 Days Later' at 11:58 AM ET on 10/7/2026. If any other examples are needed/wanted, I will be happy to provide. Thanks for any help.

embyserver (2).txt

Edited 37 minutes ago by trevoragifford

[Luke 43268]

Hi, is this on a remote connection? What is the quality setting in the app set to?

[trevoragifford 1]

1 minute ago, Luke said:

Hi, is this on a remote connection? What is the quality setting in the app set to?

No, this is a local connection. It is set to Auto