Home Sections with “Unplayed” Filter Do Not Refresh After Returning via Back Navigation

[scottpro 38]

Summary

Home screen sections configured with the Unplayed filter do not consistently refresh after an item is marked as played.

When returning to the Home screen using Back navigation, the item remains visible in the section with a played indicator. When returning using Home navigation, the section refreshes correctly and the played item is removed.

Affected Home Sections

The issue occurs with the following Home sections when the Unplayed filter is enabled:

• Single Playlist
• Dynamic Media using video/movie media types
• Recently Released Movies
• Recently Released Episodes

The issue does not occur with Latest Media.

Steps to Reproduce

1. Configure one of the affected Home sections with the Unplayed filter enabled.
2. From the Home screen, select a movie or episode displayed in that section.
3. Either:

• Play the item until it is marked as played, or
• Manually set the item's played status.

4. Return to the Home screen using one of the following Back navigation methods:

• Back icon (<)
• Esc
• Alt+b
• Alt+left
• Remote Back button

Actual Result

The played item remains visible in the section and displays the played checkmark.

Because the section is filtered to show only Unplayed items, the item should no longer be present.

Expected Result

The Home section should refresh when returning to the Home screen, and the newly played item should be removed from the section.

Comparison

If the same test is performed but the Home screen is accessed using one of the following Home navigation methods:

• Home icon 
• Home key
• Remote Home button

the section refreshes correctly and the played item is removed as expected.

Additional Information

The behavior appears to be specific to the navigation path used to return to the Home screen.

Back navigation: section is not refreshed correctly.  
Home navigation: section refreshes correctly.

The Latest Media section does not appear to exhibit this issue.

Web App version: 26.0.33
Server Version: 4.10.1.0
TV Display mode: both modes are affected
This issue occurs on multiple platforms, or at least the ones I've tested (PC, iOS) so it could be a server issue.

[Luke 43260]

Hi, we'll take a look at it. Thanks.