LG app stopped playing items

[podonnell 53]

Hi,

Running Emby for LG 1.0.51

This week, pressing Play or Trailer on any of my items does not do anything. I can go into menus, favorite items, delete, etc.. but anything related trying to play is unresponsive. I've attempted on multiple users, and forgetting and re-entering server info. I also have a SHIELD device that is connected to the same TV, and that has no issues.

Any idea what might be happening, or how to remedy it?

[Neminem 1933]

 

[Luke 43213]

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

[podonnell 53]

It seems like there are no log entries for the attempted play. The play button itself is acting like it is calling nothing at all on the backend.

I can see where I reauthenticated to the server, but the only related line that seems related to playback after that is:

 

Quote

2026-10-02 10:46:21.802 Info MediaInfoService-0HNP072146SUD:0000001B: http/1.1 Response 200 to host5. Time: 40ms. POST http://192.168.1.250:8096/emby/Items/148262/PlaybackInfo?UserId=x_secret8_x&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=200000000&X-Emby-Client=Emby for LG&X-Emby-Device-Name=LG Smart TV 

 

[Luke 43213]

2 hours ago, Luke said:

 

Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!

 

Nevertheless ^^

[podonnell 53]

embyserver.txt

Just tried to recreate right at the end, long pressed on Starship Troopers and pressed play from that menu and it did not load anything.

LG TV is the device. Let me know if I can help with more info.

Thanks!

[Luke 43213]

what if you just drill down to the detail screen and use the on-screen play button?

[podonnell 53]

1 hour ago, Luke said:

what if you just drill down to the detail screen and use the on-screen play button?

Same result, that is what I was normally doing as well. It's like the button is just unresponsive.

Same when I press the Trailer button.

All libraries as well.