podonnell 55 Posted October 2 Posted October 2 Hi, Running Emby for LG 1.0.51 This week, pressing Play or Trailer on any of my items does not do anything. I can go into menus, favorite items, delete, etc.. but anything related trying to play is unresponsive. I've attempted on multiple users, and forgetting and re-entering server info. I also have a SHIELD device that is connected to the same TV, and that has no issues. Any idea what might be happening, or how to remedy it?
Luke 43514 Posted October 2 Posted October 2 Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
podonnell 55 Posted October 2 Author Posted October 2 It seems like there are no log entries for the attempted play. The play button itself is acting like it is calling nothing at all on the backend. I can see where I reauthenticated to the server, but the only related line that seems related to playback after that is: Quote 2026-10-02 10:46:21.802 Info MediaInfoService-0HNP072146SUD:0000001B: http/1.1 Response 200 to host5. Time: 40ms. POST http://192.168.1.250:8096/emby/Items/148262/PlaybackInfo?UserId=x_secret8_x&StartTimeTicks=0&IsPlayback=false&AutoOpenLiveStream=false&MaxStreamingBitrate=200000000&X-Emby-Client=Emby for LG&X-Emby-Device-Name=LG Smart TV
Luke 43514 Posted October 2 Posted October 2 2 hours ago, Luke said: Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks! Nevertheless ^^
podonnell 55 Posted October 2 Author Posted October 2 embyserver.txt Just tried to recreate right at the end, long pressed on Starship Troopers and pressed play from that menu and it did not load anything. LG TV is the device. Let me know if I can help with more info. Thanks!
Luke 43514 Posted October 2 Posted October 2 what if you just drill down to the detail screen and use the on-screen play button?
podonnell 55 Posted October 2 Author Posted October 2 1 hour ago, Luke said: what if you just drill down to the detail screen and use the on-screen play button? Same result, that is what I was normally doing as well. It's like the button is just unresponsive. Same when I press the Trailer button. All libraries as well.
podonnell 55 Posted October 3 Author Posted October 3 Welp. Big power outage that took my server and client down today, but this works again after it came up. Maybe server needed a full restart. 1
podonnell 55 Posted 1 hour ago Author Posted 1 hour ago Unfortunately this has resurfaced, and rebooting my server and client makes no difference. Multiple days and multiple restarts, I cannot hit play on any items and don't know how to recover from this. Once again, only the LG TV App itself is impacted.
Luke 43514 Posted 7 minutes ago Posted 7 minutes ago 59 minutes ago, podonnell said: Unfortunately this has resurfaced, and rebooting my server and client makes no difference. Multiple days and multiple restarts, I cannot hit play on any items and don't know how to recover from this. Once again, only the LG TV App itself is impacted. Hi there, let's look at an example. Please attach the information requested in how to report a media playback issue. Thanks!
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