No compatible streams are currently available.

[justinrh 292]

Playback Error
No compatible streams are currently available. Please try again later or contact your system administrator for details.

can't access property "getDeviceProfile", player is undefined

Web app > Music > Shuffle

embyserver.txt

[Luke 43250]

Hi, can you try clearing browsing data and see if that helps?

[justinrh 292]

didn't help

[Luke 43250]

Where and how exactly are you starting play from?

[justinrh 292]

This is most strange, because I do this 4 days a week and never had an issue.

[Lessaj 589]

I see the same when trying to shuffle albums on web app (4.10.1.0 also hosted web app 26.0.30) and Android app (3.5.63), working fine on Linux Beta (2.322.0) and Emby for Windows (2.317.2.0). Shuffle on songs is fine. Nothing is reported in the server log at all.

Edited Thursday at 09:43 PM by Lessaj

[justinrh 292]

11 minutes ago, Lessaj said:

Shuffle on songs is fine.

I tested and see the same.  Good thinking to try this.

Shuffle on Folders also shows the error.

Edited Thursday at 09:50 PM by justinrh

[justinrh 292]

@Lessajwhat OS is Emby server installed on?  Linux?

@LukeAny ideas?  We'd like to shuffle.

I see this problem after updating my beta server to Version 4.11.0.5 beta.

Edited 4 hours ago by justinrh

[Lessaj 589]

1 hour ago, justinrh said:

@Lessajwhat OS is Emby server installed on?  Linux?

Yes, Centos Stream 9.

Retested hosted web app 26.0.33 and still same error.

[justinrh 292]

Thanks.  So we know it is not some background update on my Windows servers 

The problem didn't show up right after an Emby server update, so I'm wondering if some plugin updated to cause this, but there is no easy way that I know of to find software updates.

Edited 3 hours ago by justinrh

[Luke 43250]

Hi, we are looking into it. Thanks