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Downloads not working - blank window


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plittlefield
Posted

I am off on a holiday tomorrow and wanted to download some media for the plan.

Alas, this problem of Downloads is occurring again for me 😞

On any media - TV show or Movie - the window to choose the quality is blank and the Download button does nothing when pressed.

image.thumb.png.bda6a2ebc995201932b59b489d36ffce.png

I have done the following to debug it ...

  • checked that my user has download permissions on the server management pages
  • force closed and restarted the app
  • logged out, closed the app, restarted and logged in
  • deleted and reinstalled the app
  • tried on mobile data instead of WiFi
  • confirmed that my wife can download items with no problems on her Google Pixel 8  :)

 

Emby Server: Version 4.10.0.40 on Ubuntu Linux
iPhone: 13 Mini
iOS: 26.6.2

Over to you!

Paully

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