Emby not working on Philips 85PUS8500 LED TV

[DannyDee316 4]

Hi Guys,

I tried to set emby up on an Philips 85PUS8500 LED TV. On several other Samsung, Sony and Philips TVs or mobile devices it works fine. I tried using the IP adress as usual, but I also tried emby connect and the Synology Server name. But it says that no connection to the server is possible. Is there anything special with this TV?

I am using Synology DS1821+ with emby 4.9.5.0

Can anybody help?

Best regards,

Dan

[Luke 43375]

Hi, what Emby app version is on the TV?

[DannyDee316 4]

Here are photos of the app in the appstore and from the welcome screen. No further infos available. Can you work with it?

Btw no other Emby App like "Emby for Android TV" is available on this TV. Only this one.

Edited September 13 by DannyDee316

[Luke 43375]

OK, are you trying to connect to your own Emby Server, or someone else's server?

[DannyDee316 4]

My own Server in the same Network

[Luke 43375]

what address are you entering?

[DannyDee316 4]

198.168.178.157 with the pre-configured port 8096 and I also tried emby connect without any effect

[Luke 43375]

HI, for TitanOS, currently you need to setup SSL for this to work. please see this topic for more info;

 

[DannyDee316 4]

Thank you it worked.

But unfortunately it only worked once with the app. In a second run the app does not connect properly anymore. I can gladly share a photo later on.

My workaround is using emby with the https address over the internet browser now. That works fine, but I have to control it with a mouse cursor via tv remote.

Edited September 22 by DannyDee316

[Luke 43375]

48 minutes ago, DannyDee316 said:

Thank you it worked.

But unfortunately it only worked once with the app. In a second run the app does not connect properly anymore. I can gladly share a photo later on.

My workaround is using emby with the https address over the internet browser now. That works fine, but I have to control it with a mouse cursor via tv remote.

Hi, what exactly happens the second time?

[DannyDee316 4]

After loading the app and connecting to the server the screen attached pops up. No matter what I am choosing from there it directly returns to the same screen.

Also there is no possibility to uninstall the app or reenter anything else either.

[Luke 43375]

On 9/23/2026 at 5:19 AM, DannyDee316 said:

After loading the app and connecting to the server the screen attached pops up. No matter what I am choosing from there it directly returns to the same screen.

Also there is no possibility to uninstall the app or reenter anything else either.

That looks like the exit menu, right? Are you pressing back?

[DannyDee316 4]

Yes lools like it, but it appears automatically without me doing anything. No matter what I select it comes back in a loop.

[Luke 43375]

2 hours ago, DannyDee316 said:

Yes lools like it, but it appears automatically without me doing anything. No matter what I select it comes back in a loop.

OK we'll take a look at it. Thanks.