Wrong credentials with URL

[spamrunny825 0]

Hi guys, 

I don't know if I'm in the good forum, but I'm having a hard time with the Emby Roku app. When it ask for my server, I put my server DNS/URL, I can see my server name, so I put my credentials (I tested mine + a new one I create to try) and it says "Wrong credentials" and in the logs there no mentions of a failed connection or anything. But when I put my IP, now it's working. Problem is the IP changes each time my modem restart so that's why I want to use the URL. Having any thoughts ?
 

Thanks guys !

[Luke 43052]

hi, are you sure you entered the correct dns/url ? is any part of the connection running through a vpn?

[spamrunny825 0]

Yes I am sure, like I said my server name appear after I entered the URL and the VPN is on the server, could it be that ? URL don't work but IP Address does ?

 

[Luke 43052]

maybe the vpn is interfering with the login process. it's probably a good idea to start without it and then add it into the picture once you have things working.

[spamrunny825 0]

Gonna try right now

[spamrunny825 0]

Not working, says Access token is invalid or expired

Edited 42 minutes ago by spamrunny825